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References from [Translated article] Listening to transform: Impact of patient experience on the improvement of an outpatient pharmacy unit. Local targets link to admitted publications; unresolved targets remain external evidence.
Patients' experiences of patient-centred care in hospital setting: a systematic review of qualitative studies
10.1111/scs.13174 · 2023 · External reference
Development of patient-centred care in acute hospital settings: a meta-narrative review
10.1016/j.ijnurstu.2023.104465 · 2023 · External reference
The state of patient-centered care and associated factors at a large referral hospital in Northwestern Uganda: perceptions of patients
2024 · External reference
Patient engagement-what works?
10.1097/jac.0b013e318249e0fd · 2012 · External reference
Patient-centered care: achieving higher quality by designing care through the patient's eyes
10.1186/s13584-021-00459-9 · 2021 · External reference
Explorando la voz de los pacientes: mapeo de su experiencia tras ser atendidos en un área integrada de salud
2025 · External reference
Patient feedback to improve quality of patient-centred care in public hospitals: a systematic review of the evidence
10.1186/s12913-020-05383-3 · 2020 · External reference
More patient-centered care, better healthcare: the association between patient-centered care and healthcare outcomes in inpatients
10.3389/fpubh.2023.1148277 · 2023 · External reference
A systematic review of evidence on the links between patient experience and clinical safety and effectiveness
10.1136/bmjopen-2012-001570 · 2013 · External reference
Patient satisfaction with clinical pharmacy services and the affecting factors: a literature review
2022 · External reference
The impact of ISO certification procedures on patient safety culture in public hospital departments
10.3390/healthcare13060661 · 2025 · External reference
Factors associated with patient satisfaction in an outpatient hospital pharmacy
10.1136/ejhpharm-2016-001192 · 2018 · External reference
Empowering health professionals with digital skills to improve patient care and daily workflows
10.3390/healthcare13030329 · 2025 · External reference
Patient-reported outcome and experience measures in primary care: a scoping review of systematic collection and use
10.1186/s12913-026-14127-8 · 2026 · External reference
Pharmaceutical care to hospital outpatients during the COVID-19 pandemic
2020 · External reference
Evaluating the implementation of PROMs and PREMs in routine clinical care: co-design of tools from the perspective of patients and healthcare professionals
10.1186/s12955-025-02333-7 · 2025 · External reference
Engaging patients to improve quality of care: a systematic review
10.1186/s13012-018-0784-z · 2018 · External reference
Patients' experience of hospital pharmaceutical services
10.1111/j.2042-7174.2011.00133.x · 2011 · External reference
Satisfaction of clients with the services of an outpatient pharmacy at a university hospital in northwestern Ethiopia: a cross-sectional study
10.1186/s12913-015-0900-6 · 2015 · External reference
Implementing systematic patient-reported measures for chronic conditions through the Naveta value-based telemedicine initiative: observational retrospective multicenter study
10.2196/56196 · 2024 · External reference
Effect of waiting time on patient satisfaction in outpatient: an empirical investigation
10.1097/md.0000000000035184 · 2023 · External reference
Factors associated with patient satisfaction in outpatient department of Suva sub-divisional health center, Fiji, 2018: a mixed method study
10.3389/fpubh.2019.00183 · 2019 · External reference
Satisfacción de los pacientes atendidos en el servicio de urgencias del Hospital San Juan de Dios del Aljarafe
10.1016/j.cali.2010.11.008 · 2011 · External reference
The impact of pharmacist-directed patient education and anticoagulant care coordination on patient satisfaction
10.1345/aph.1r686 · 2013 · External reference
Dispensation of outpatient hospital medicines by hospital only versus hospital-community pharmacies collaboration: a cross-sectional study and survey of patient's satisfaction
10.3389/fpubh.2024.1335265 · 2024 · External reference
Participación del paciente a través de la escucha active. A propósito de la remodelación de un servicio de extracciones
10.1016/j.jhqr.2022.02.005 · 2022 · External reference
Machine learning in the development and application of patient-reported outcome measures (PROMs) for surgical patients: a systematic review
10.1186/s41687-026-00992-8 · 2026 · External reference
Are older patients more satisfied with hospital care than younger patients?
10.1046/j.1525-1497.2003.20114.x · 2003 · External reference