Research graph
References from Investigations of the cascading effect of hotel entrepreneur’s optimism on employees’ work behaviors and customers evaluations in small and medium hospitality enterprises. Local targets link to admitted publications; unresolved targets remain external evidence.
Adoption of environmental technologies in the hotel industry: development of sustainable intelligence and pro-environmental behavior
10.1007/s43621-024-00270-x · 2024 · External reference
Entrepreneurs’ optimism, cognitive style and persistence
10.1108/ijebr-07-2015-0158 · 2016 · External reference
Entrepreneurship in the small and medium-sized hotel sector
10.1080/13683500.2014.934211 · 2015 · External reference
Developing enterprise performance and sustainability in SMEs through entrepreneurship leadership, innovation, analytical thinking and creativity
10.1007/s43621-025-01699-4 · 2025 · External reference
Unresolved reference
1977 · External reference
Sustainable hotel practices and guest satisfaction levels
2014 · External reference
Online relationship marketing and customer loyalty: a signaling theory perspective
10.1108/ijbm-01-2018-0009 · 2019 · External reference
The relationship of employee perceptions of the immediate supervisor and top management with collective efficacy
10.1177/1548051810379799 · 2011 · External reference
Cross-cultural research methods
1980 · External reference
Fear Becomes the Unintended Consequence of Creativity/Innovation
10.1002/jls.21407 · 2015 · External reference
JD-R model on job insecurity and the moderating effect of COVID-19 perceived susceptibility
10.1007/s12144-023-04646-6 · 2024 · External reference
Agility in responding to disruptive digital innovation: Case study of an SME
10.1111/isj.12215 · 2019 · External reference
Functional relations among constructs in the same content domain at different levels of analysis: A typology of composition models
10.1037/0021-9010.83.2.234 · 1998 · External reference
Organisational leadership and strategy in the hospitality industry
2002 · External reference
The relationship of leader psychological capital and follower psychological capital, job engagement and job performance: A multilevel mediating perspective
10.1080/09585192.2015.1020443 · 2015 · External reference
The determinants of green product development performance: Green dynamic capabilities, green transformational leadership, and green creativity
10.1007/s10551-012-1452-x · 2013 · External reference
Psychological ownership and organizational optimism amid China’s corporate transformation: Effects of an employee ownership scheme and a management-dominated board
10.1080/09585190601102539 · 2007 · External reference
Creativity anxiety: Evidence for anxiety that is specific to creative thinking, from STEM to the arts
10.1037/xge0000630 · 2020 · External reference
Unresolved reference
2009 · External reference
Corporate social responsibility and ethical leadership: Investigating their interactive effect on employees’ socially responsible behaviors
10.1007/s10551-017-3656-6 · 2018 · External reference
Digital pathways: Enhancing tourism small and medium-sized enterprises (SMEs) through smart organizational mindfulness towards technological transformation
10.1108/jhti-08-2024-0812 · 2026 · External reference
Fostering employee service creativity: Joint effects of customer empowering behaviors and supervisory empowering leadership
10.1037/a0038969 · 2015 · External reference
Unresolved reference
External reference
E-leadership effectiveness in virtual teams: Motivating language perspective
10.1108/imds-07-2013-0294 · 2014 · External reference
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
10.1177/002224378101800104 · 1981 · External reference
Customer satisfaction scores: New models to estimate the number of fake reviews
10.1016/j.tourman.2024.105030 · 2025 · External reference
The entrepreneurship research in hospitality and tourism
10.1016/j.ijhm.2018.10.005 · 2019 · External reference
Digital transformation and innovation in small and medium enterprises (SMEs): A systematic review and future research agenda
10.1080/23311975.2026.2612775 · 2026 · External reference
Customer co-creation of travel services: The role of company support and customer satisfaction with the co-creation performance
10.1016/j.tourman.2012.02.002 · 2012 · External reference
Thriving in shades of green: Participative leadership, green value congruence, and innovative service behavior
2026 · External reference
Unresolved reference
External reference
Digital leadership and employee creativity: Exploring the role of digital literacy and learning orientation
10.1108/er-02-2025-0094 · 2026 · External reference
The mediating effect of innovation self-efficacy and organizational innovation atmosphere on digital leadership and green creativity of clinical nurses: A cross-sectional study
10.1155/jonm/9733332 · 2026 · External reference
Self-promotion in entrepreneurship: A driver for proactive adaptation
10.1037/apl0001250 · 2024 · External reference
Conceptual framework of strategic leadership and organizational resilience for the hospitality and tourism industry for coping with environmental uncertainty
10.1108/jhti-09-2021-0242 · 2022 · External reference
Examining the effect of entrepreneurial leadership on employees’ innovative behavior in SME hotels: A mediated moderation model
10.1016/j.ijhm.2022.103142 · 2022 · External reference
The effect of surprise on customer satisfaction: The moderating role of status consumption
2016 · External reference
Leader green behavior as an outcome of followers' critical thinking and active engagement: The moderating role of pro-environmental behavior
10.1108/lodj-07-2021-0361 · 2023 · External reference
The impact of big-5 model leadership traits on team entrepreneurship: An empirical study of small businesses in the UAE
10.5267/j.msl.2019.9.031 · 2020 · External reference
Gender differences on job satisfaction of the five-star hotel employees: The case of the Turkish hotel industry
10.1108/09596111211258919 · 2012 · External reference
Corporate reputation and employee behavior: A theoretical review of key perspectives and research insights
2025 · External reference
Do experience learning and self-efficacy matter to hospitality professional skills? Lessons learned from Thai hotel managers
10.1016/j.ijhm.2025.104349 · 2025 · External reference
Understanding heterogeneous preferences of hotel choice attributes: Do customer segments matter?
10.1016/j.jhtm.2020.08.014 · 2020 · External reference
Entrepreneurship in the hospitality and tourism industry: A clustered research agenda
10.1016/j.ijhm.2025.104360 · 2026 · External reference
10.4018/979-8-3693-9750-3
10.4018/979-8-3693-9750-3 · External reference
Effective communication strategies for hotel guests’ green behavior
10.1177/1938965513504029 · 2014 · External reference
Do customers share the same perspective? A study on online OTAs ratings versus user ratings of Hong Kong hotels
10.1177/1356766716679483 · 2018 · External reference
The effect of hotel digital leadership on employee digital voice: a social cognitive theory perspective
2026 · External reference
Leader Unethical Pro-Organizational Behavior and Employee Unethical Conduct: Social Learning of Moral Disengagement as a Behavioral Principle
2022 · External reference
The trickle-down effect of servant leadership on frontline employee service behaviors and performance: A multilevel study of Chinese hotels
10.1016/j.tourman.2015.07.008 · 2016 · External reference
E-leadership: an empirical study of organizational leaders’ virtual communication adoption
10.1108/lodj-10-2017-0297 · 2018 · External reference
Robot service failure and recovery: Literature review and future directions
10.1177/17298806231191606 · 2023 · External reference
Who is more proactive, the optimist or the pessimist? Exploring the role of hope as a moderator
10.1080/17439760701760575 · 2008 · External reference
Psychological capital: Investing and developing positive organizational behavior
10.4135/9781446212752.n2 · 2007 · External reference
Impact of Digital Leadership on Employee Performance with Mediation Roles of Digital Self-Efficacy and Employee Motivation
10.61093/bel.9(3).109-129.2025 · 2025 · External reference
Online travel review rating scales and effects on hotel scoring and competitiveness
10.1108/tr-01-2019-0024 · 2021 · External reference
Facilitated Process for Improving Organizational Resilience
10.1061/(asce)1527-6988(2008)9:2(81) · 2008 · External reference
Are SMEs in the hospitality industry less likely to experience credit constraint than other industries in the service sector? Evidence from Latin America
10.1177/1354816617692476 · 2017 · External reference
Mplus
2017 · External reference
The effect of service employees' competence on financial institutions' image: Benevolence as a moderator variable
10.1108/08876041111149702 · 2011 · External reference
The influence of family-supportive supervisor training on employee job performance and attitudes: An organizational work–family intervention
10.1037/a0039961 · 2016 · External reference
Employee creativity: Personal and contextual factors at work
10.2307/256657 · 1996 · External reference
Measurement and evaluation of satisfaction processes in retail settings
1981 · External reference
The performance steering wheel: Reconceptualizing performance measurement in small and medium-sized independent hotels
2026 · External reference
Greening the workplace through supervisory behaviors: Assessing what really matters to employees
10.1080/09585192.2020.1819857 · 2022 · External reference
The dark side of robot usage for hotel employees: An uncertainty management perspective
10.1016/j.tourman.2024.104994 · 2025 · External reference
A balancing act: Smart technology for SMEs in the hospitality industry
10.1016/j.ijhm.2025.104384 · 2026 · External reference
The impact of IT-enabled customer service systems on service personalization, customer service perceptions, and hotel performance
10.1016/j.tourman.2016.08.015 · 2017 · External reference
Common method biases in behavioral research: A critical review of the literature and recommended remedies
10.1037/0021-9010.88.5.879 · 2003 · External reference
Tourist satisfaction and review helpfulness: Examining the primary effects, mediating mechanisms, and moderating influences
10.1016/j.tourman.2025.105252 · 2026 · External reference
Value co-creation: Concept and measurement
10.1007/s11747-014-0397-2 · 2016 · External reference
Optimism, coping, and health: Assessment and implications of generalized outcome expectancies
10.1037/0278-6133.4.3.219 · 1985 · External reference
Measuring entrepreneurial potential in fast-paced industries: Scale development for the tourism industry
10.1016/j.ijhm.2025.104297 · 2026 · External reference
Digital Technology Adoption in SMEs: What Technological, Environmental and Organizational Factors Influence in Emerging Countries? Global Bus
2023 · External reference
Hospitality sustainable practices, a global perspective
2023 · External reference
Expanding understanding of brand value co-creation on social media from an SD logic perspective: Introducing structuration theory
10.1177/14705931231165098 · 2023 · External reference
More than Follow the Leader: Expectations, Behaviors, Stability, and Change in a Co-Created Leadership Process
10.1177/10596011221093456 · 2024 · External reference
Leadership Development via Action Learning
10.1177/1523422310367800 · 2010 · External reference
Intrinsic motivation and creativity: Opening up a black box
2017 · External reference
Hope and optimism in the face of change: Contributions to task adaptivity
10.1007/s10869-014-9393-2 · 2015 · External reference
Personality traits and personal values of servant leaders
10.1108/lodj-11-2018-0406 · 2019 · External reference
How entrepreneurial bricolage drives sustained competitive advantage of tourism and hospitality SMEs: The mediating role of differentiation and risk management
10.1016/j.ijhm.2023.103480 · 2023 · External reference
Entrepreneurship in rural hospitality and tourism. A systematic literature review of past achievements and future promises
10.1108/ijchm-09-2020-1121 · 2021 · External reference
Leadership and employee creativity
2024 · External reference
Rural tourism product promotion: A comparison of message framing techniques
10.1080/10548408.2023.2184444 · 2022 · External reference
Why do online tourists need sellers’ ratings? Exploration of the factors affecting regretful tourist e-satisfaction
10.1016/j.tourman.2016.08.017 · 2017 · External reference
Unresolved reference
External reference
Unresolved reference
External reference
Evolving to a new dominant logic for marketing
10.1509/jmkg.68.1.1.24036 · 2004 · External reference
Salesperson creative performance: Conceptualization, measurement, and nomological validity
10.1016/s0148-2963(02)00483-6 · 2004 · External reference
How does ethical leadership trickle down? Test of an integrative dual-process model
10.1007/s10551-016-3361-x · 2018 · External reference
The generation Z characteristics and hotel choices
2020 · External reference
Influence of the green certification logo and text on environmental awareness and hotel guests’ water-saving behaviour
10.1080/10548408.2024.2310763 · 2024 · External reference
Different emotional and behavioral reactions to customer mistreatment among hotel employees: A multilevel moderated mediation model
10.1016/j.jhtm.2022.12.009 · 2023 · External reference
Does manager servant leadership lead to follower serving behaviors? It depends on follower self-interest
10.1037/apl0000500 · 2021 · External reference
A Meta-Analysis of Shared Leadership: Antecedents, Consequences, and Moderators
10.1177/1548051818820862 · 2020 · External reference
Middle manager leadership and frontline employee performance: Bypass, cascading, and moderating effects
10.1111/j.1467-6486.2009.00902.x · 2010 · External reference
Analysis of factors influencing community resilience during the (COVID)-19 pandemic: a case study from China
10.5993/ajhb.48.4.5 · 2024 · External reference
Proactive personality, transformational leadership and ethical standards: influences on radical creativity
10.1108/md-05-2022-0666 · 2024 · External reference
The research on the green leadership: a systematic review and theoretical framework
10.1007/s10668-023-03960-0 · 2025 · External reference
Fear Becomes the Unintended Consequence of Creativity/Innovation
10.1002/jls.21407 · ExternalCitation · doi-reference
The determinants of green product development performance: Green dynamic capabilities, green transformational leadership, and green creativity
10.1007/s10551-012-1452-x · ExternalCitation · doi-reference
How does ethical leadership trickle down? Test of an integrative dual-process model
10.1007/s10551-016-3361-x · ExternalCitation · doi-reference
Corporate social responsibility and ethical leadership: Investigating their interactive effect on employees’ socially responsible behaviors
10.1007/s10551-017-3656-6 · ExternalCitation · doi-reference
The research on the green leadership: a systematic review and theoretical framework
10.1007/s10668-023-03960-0 · ExternalCitation · doi-reference
Hope and optimism in the face of change: Contributions to task adaptivity
10.1007/s10869-014-9393-2 · ExternalCitation · doi-reference
Value co-creation: Concept and measurement
10.1007/s11747-014-0397-2 · ExternalCitation · doi-reference
JD-R model on job insecurity and the moderating effect of COVID-19 perceived susceptibility
10.1007/s12144-023-04646-6 · ExternalCitation · doi-reference
Adoption of environmental technologies in the hotel industry: development of sustainable intelligence and pro-environmental behavior
10.1007/s43621-024-00270-x · ExternalCitation · doi-reference
Developing enterprise performance and sustainability in SMEs through entrepreneurship leadership, innovation, analytical thinking and creativity
10.1007/s43621-025-01699-4 · ExternalCitation · doi-reference
The entrepreneurship research in hospitality and tourism
10.1016/j.ijhm.2018.10.005 · ExternalCitation · doi-reference
Examining the effect of entrepreneurial leadership on employees’ innovative behavior in SME hotels: A mediated moderation model
10.1016/j.ijhm.2022.103142 · ExternalCitation · doi-reference
How entrepreneurial bricolage drives sustained competitive advantage of tourism and hospitality SMEs: The mediating role of differentiation and risk management
10.1016/j.ijhm.2023.103480 · ExternalCitation · doi-reference
Measuring entrepreneurial potential in fast-paced industries: Scale development for the tourism industry
10.1016/j.ijhm.2025.104297 · ExternalCitation · doi-reference
Do experience learning and self-efficacy matter to hospitality professional skills? Lessons learned from Thai hotel managers
10.1016/j.ijhm.2025.104349 · ExternalCitation · doi-reference
Entrepreneurship in the hospitality and tourism industry: A clustered research agenda
10.1016/j.ijhm.2025.104360 · ExternalCitation · doi-reference
A balancing act: Smart technology for SMEs in the hospitality industry
10.1016/j.ijhm.2025.104384 · ExternalCitation · doi-reference
Understanding heterogeneous preferences of hotel choice attributes: Do customer segments matter?
10.1016/j.jhtm.2020.08.014 · ExternalCitation · doi-reference
Different emotional and behavioral reactions to customer mistreatment among hotel employees: A multilevel moderated mediation model
10.1016/j.jhtm.2022.12.009 · ExternalCitation · doi-reference
Customer co-creation of travel services: The role of company support and customer satisfaction with the co-creation performance
10.1016/j.tourman.2012.02.002 · ExternalCitation · doi-reference
The trickle-down effect of servant leadership on frontline employee service behaviors and performance: A multilevel study of Chinese hotels
10.1016/j.tourman.2015.07.008 · ExternalCitation · doi-reference
The impact of IT-enabled customer service systems on service personalization, customer service perceptions, and hotel performance
10.1016/j.tourman.2016.08.015 · ExternalCitation · doi-reference
Why do online tourists need sellers’ ratings? Exploration of the factors affecting regretful tourist e-satisfaction
10.1016/j.tourman.2016.08.017 · ExternalCitation · doi-reference
The dark side of robot usage for hotel employees: An uncertainty management perspective
10.1016/j.tourman.2024.104994 · ExternalCitation · doi-reference
Customer satisfaction scores: New models to estimate the number of fake reviews
10.1016/j.tourman.2024.105030 · ExternalCitation · doi-reference
Tourist satisfaction and review helpfulness: Examining the primary effects, mediating mechanisms, and moderating influences
10.1016/j.tourman.2025.105252 · ExternalCitation · doi-reference
Salesperson creative performance: Conceptualization, measurement, and nomological validity
10.1016/s0148-2963(02)00483-6 · ExternalCitation · doi-reference
Functional relations among constructs in the same content domain at different levels of analysis: A typology of composition models
10.1037/0021-9010.83.2.234 · ExternalCitation · doi-reference
Common method biases in behavioral research: A critical review of the literature and recommended remedies
10.1037/0021-9010.88.5.879 · ExternalCitation · doi-reference
Optimism, coping, and health: Assessment and implications of generalized outcome expectancies
10.1037/0278-6133.4.3.219 · ExternalCitation · doi-reference
Fostering employee service creativity: Joint effects of customer empowering behaviors and supervisory empowering leadership
10.1037/a0038969 · ExternalCitation · doi-reference
The influence of family-supportive supervisor training on employee job performance and attitudes: An organizational work–family intervention
10.1037/a0039961 · ExternalCitation · doi-reference
Does manager servant leadership lead to follower serving behaviors? It depends on follower self-interest
10.1037/apl0000500 · ExternalCitation · doi-reference
Self-promotion in entrepreneurship: A driver for proactive adaptation
10.1037/apl0001250 · ExternalCitation · doi-reference
Creativity anxiety: Evidence for anxiety that is specific to creative thinking, from STEM to the arts
10.1037/xge0000630 · ExternalCitation · doi-reference
Facilitated Process for Improving Organizational Resilience
10.1061/(asce)1527-6988(2008)9:2(81) · ExternalCitation · doi-reference
Psychological ownership and organizational optimism amid China’s corporate transformation: Effects of an employee ownership scheme and a management-dominated board
10.1080/09585190601102539 · ExternalCitation · doi-reference
The relationship of leader psychological capital and follower psychological capital, job engagement and job performance: A multilevel mediating perspective
10.1080/09585192.2015.1020443 · ExternalCitation · doi-reference
Greening the workplace through supervisory behaviors: Assessing what really matters to employees
10.1080/09585192.2020.1819857 · ExternalCitation · doi-reference
Rural tourism product promotion: A comparison of message framing techniques
10.1080/10548408.2023.2184444 · ExternalCitation · doi-reference
Influence of the green certification logo and text on environmental awareness and hotel guests’ water-saving behaviour
10.1080/10548408.2024.2310763 · ExternalCitation · doi-reference
Entrepreneurship in the small and medium-sized hotel sector
10.1080/13683500.2014.934211 · ExternalCitation · doi-reference
Who is more proactive, the optimist or the pessimist? Exploring the role of hope as a moderator
10.1080/17439760701760575 · ExternalCitation · doi-reference
Digital transformation and innovation in small and medium enterprises (SMEs): A systematic review and future research agenda
10.1080/23311975.2026.2612775 · ExternalCitation · doi-reference
The effect of service employees' competence on financial institutions' image: Benevolence as a moderator variable
10.1108/08876041111149702 · ExternalCitation · doi-reference
Gender differences on job satisfaction of the five-star hotel employees: The case of the Turkish hotel industry
10.1108/09596111211258919 · ExternalCitation · doi-reference
Digital leadership and employee creativity: Exploring the role of digital literacy and learning orientation
10.1108/er-02-2025-0094 · ExternalCitation · doi-reference
Online relationship marketing and customer loyalty: a signaling theory perspective
10.1108/ijbm-01-2018-0009 · ExternalCitation · doi-reference
Entrepreneurship in rural hospitality and tourism. A systematic literature review of past achievements and future promises
10.1108/ijchm-09-2020-1121 · ExternalCitation · doi-reference
Entrepreneurs’ optimism, cognitive style and persistence
10.1108/ijebr-07-2015-0158 · ExternalCitation · doi-reference
E-leadership effectiveness in virtual teams: Motivating language perspective
10.1108/imds-07-2013-0294 · ExternalCitation · doi-reference
Digital pathways: Enhancing tourism small and medium-sized enterprises (SMEs) through smart organizational mindfulness towards technological transformation
10.1108/jhti-08-2024-0812 · ExternalCitation · doi-reference
Conceptual framework of strategic leadership and organizational resilience for the hospitality and tourism industry for coping with environmental uncertainty
10.1108/jhti-09-2021-0242 · ExternalCitation · doi-reference
Leader green behavior as an outcome of followers' critical thinking and active engagement: The moderating role of pro-environmental behavior
10.1108/lodj-07-2021-0361 · ExternalCitation · doi-reference
E-leadership: an empirical study of organizational leaders’ virtual communication adoption
10.1108/lodj-10-2017-0297 · ExternalCitation · doi-reference
Personality traits and personal values of servant leaders
10.1108/lodj-11-2018-0406 · ExternalCitation · doi-reference
Proactive personality, transformational leadership and ethical standards: influences on radical creativity
10.1108/md-05-2022-0666 · ExternalCitation · doi-reference
Online travel review rating scales and effects on hotel scoring and competitiveness
10.1108/tr-01-2019-0024 · ExternalCitation · doi-reference
Agility in responding to disruptive digital innovation: Case study of an SME
10.1111/isj.12215 · ExternalCitation · doi-reference
Middle manager leadership and frontline employee performance: Bypass, cascading, and moderating effects
10.1111/j.1467-6486.2009.00902.x · ExternalCitation · doi-reference
The mediating effect of innovation self-efficacy and organizational innovation atmosphere on digital leadership and green creativity of clinical nurses: A cross-sectional study
10.1155/jonm/9733332 · ExternalCitation · doi-reference
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
10.1177/002224378101800104 · ExternalCitation · doi-reference
More than Follow the Leader: Expectations, Behaviors, Stability, and Change in a Co-Created Leadership Process
10.1177/10596011221093456 · ExternalCitation · doi-reference
Are SMEs in the hospitality industry less likely to experience credit constraint than other industries in the service sector? Evidence from Latin America
10.1177/1354816617692476 · ExternalCitation · doi-reference
Do customers share the same perspective? A study on online OTAs ratings versus user ratings of Hong Kong hotels
10.1177/1356766716679483 · ExternalCitation · doi-reference
Expanding understanding of brand value co-creation on social media from an SD logic perspective: Introducing structuration theory
10.1177/14705931231165098 · ExternalCitation · doi-reference
Leadership Development via Action Learning
10.1177/1523422310367800 · ExternalCitation · doi-reference
The relationship of employee perceptions of the immediate supervisor and top management with collective efficacy
10.1177/1548051810379799 · ExternalCitation · doi-reference
A Meta-Analysis of Shared Leadership: Antecedents, Consequences, and Moderators
10.1177/1548051818820862 · ExternalCitation · doi-reference
Robot service failure and recovery: Literature review and future directions
10.1177/17298806231191606 · ExternalCitation · doi-reference
Effective communication strategies for hotel guests’ green behavior
10.1177/1938965513504029 · ExternalCitation · doi-reference
Evolving to a new dominant logic for marketing
10.1509/jmkg.68.1.1.24036 · ExternalCitation · doi-reference
Employee creativity: Personal and contextual factors at work
10.2307/256657 · ExternalCitation · doi-reference
10.4018/979-8-3693-9750-3
10.4018/979-8-3693-9750-3 · ExternalCitation · doi-reference
Psychological capital: Investing and developing positive organizational behavior
10.4135/9781446212752.n2 · ExternalCitation · doi-reference
The impact of big-5 model leadership traits on team entrepreneurship: An empirical study of small businesses in the UAE
10.5267/j.msl.2019.9.031 · ExternalCitation · doi-reference
Analysis of factors influencing community resilience during the (COVID)-19 pandemic: a case study from China
10.5993/ajhb.48.4.5 · ExternalCitation · doi-reference
Impact of Digital Leadership on Employee Performance with Mediation Roles of Digital Self-Efficacy and Employee Motivation
10.61093/bel.9(3).109-129.2025 · ExternalCitation · doi-reference
