Research graph
References from Building customer relations over the Internet. Local targets link to admitted publications; unresolved targets remain external evidence.
Resource dependence and interorganizational relations: local employment service offices and social services sector organizations
10.1177/009539977600700402 · 1976 · External reference
The use of pledges to build and sustain commitment in distribution channels
10.2307/3172490 · 1992 · External reference
Applications of structural equation modeling in marketing and consumer research
10.1016/0167-8116(95)00038-0 · 1996 · External reference
Comparative fit indexes in structural models
10.1037/0033-2909.107.2.238 · 1990 · External reference
Unresolved reference
1991 · External reference
Who will capture value in on-line financial services?
1996 · External reference
The nature of the firm
10.1111/j.1468-0335.1937.tb00002.x · 1937 · External reference
Relationship quality in services selling: an interpersonal influence perspective
10.2307/1251817 · 1990 · External reference
Unresolved reference
External reference
Developing buyer–seller relationships
10.2307/1251126 · 1987 · External reference
Buyer–supplier relational characteristics and joint decision making
10.1007/bf00993905 · 1994 · External reference
Determinants of long-term orientation in buyer–seller relationships
10.2307/1252265 · 1994 · External reference
The different roles of satisfaction, trust, and commitment in customer relationships
10.2307/1251946 · 1999 · External reference
The outcome set of relationship marketing in consumer markets
10.1016/0969-5931(95)00026-7 · 1995 · External reference
No business is an island: the network concept of business strategy
10.1016/0956-5221(89)90026-2 · 1989 · External reference
Unresolved reference
External reference
The dimensions of commercial exchange
10.1007/bf00993996 · 1992 · External reference
Characteristics of partnership success: partnership attributes, communication behavior, and conflict resolution techniques
10.1002/smj.4250150205 · 1994 · External reference
Factors affecting trust in market research relationships
10.2307/1252059 · 1993 · External reference
The commitment–trust theory of relationship marketing
10.2307/1252308 · 1994 · External reference
Unresolved reference
1982 · External reference
Unresolved reference
1978 · External reference
Zero defections: quality comes to services
1990 · External reference
Developmental processes of cooperative interorganizational relationships
10.5465/amr.1994.9410122009 · 1994 · External reference
The structure of marketing channel relationships
10.1177/0092070394221004 · 1994 · External reference
Structural model evaluation and modification: an interval estimation approach
10.1207/s15327906mbr2502_4 · 1990 · External reference
Modeling the industrial buying process
10.2307/3149483 · 1965 · External reference
Transaction cost economics
1989 · External reference
