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References from Measuring service quality at yale university’s libraries. Local targets link to admitted publications; unresolved targets remain external evidence.
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10.2307/258934
10.2307/258934 · External reference
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10.1016/s0099-1333(96)90056-7
10.1016/s0099-1333(96)90056-7 · External reference
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10.1016/s0099-1333(96)90092-0
10.1016/s0099-1333(96)90092-0 · External reference
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10.5860/crl.59.2.156
10.5860/crl.59.2.156 · External reference
10.1016/0148-2963(92)90022-4
10.1016/0148-2963(92)90022-4 · External reference
10.1016/s0099-1333(00)00114-2 · Admitted local publication
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10.1300/j050v07n02_02
10.1300/j050v07n02_02 · External reference
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10.1016/s0099-1333(98)90179-3
10.1016/s0099-1333(98)90179-3 · External reference
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10.1016/0740-8188(95)90020-9
10.1016/0740-8188(95)90020-9 · External reference
