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References from TQM practices and quality management performance. Local targets link to admitted publications; unresolved targets remain external evidence.
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10.1108/09544780710817900
10.1108/09544780710817900 · External reference
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10.1108/09544789810211443
10.1108/09544789810211443 · External reference
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10.1108/09576060310459447
10.1108/09576060310459447 · External reference
10.1080/0954412997839
10.1080/0954412997839 · External reference
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