Research graph
References from The application of quality function deployment in service quality management. Local targets link to admitted publications; unresolved targets remain external evidence.
10.1108/02656710310453791
10.1108/02656710310453791 · External reference
10.1108/02652320110388540
10.1108/02652320110388540 · External reference
10.2307/1250674
10.2307/1250674 · External reference
10.1016/0377-2217(89)90231-2
10.1016/0377-2217(89)90231-2 · External reference
10.1016/s0377-2217(03)00155-3
10.1016/s0377-2217(03)00155-3 · External reference
10.1016/0969-6016(94)90010-8
10.1016/0969-6016(94)90010-8 · External reference
10.1016/j.ejor.2006.09.022
10.1016/j.ejor.2006.09.022 · External reference
10.1108/14635770010314891
10.1108/14635770010314891 · External reference
10.1016/s0148-2963(00)00171-5
10.1016/s0148-2963(00)00171-5 · External reference
10.1081/qen-120006708
10.1081/qen-120006708 · External reference
10.1016/j.omega.2004.03.010
10.1016/j.omega.2004.03.010 · External reference
10.1080/07408170490274188
10.1080/07408170490274188 · External reference
10.1108/01435120110388760
10.1108/01435120110388760 · External reference
10.1007/s001700170010
10.1007/s001700170010 · External reference
10.1108/08876049310026079
10.1108/08876049310026079 · External reference
10.2307/1252296
10.2307/1252296 · External reference
10.1108/09604529810235079
10.1108/09604529810235079 · External reference
Unresolved reference
External reference
10.1287/mnsc.36.3.249
10.1287/mnsc.36.3.249 · External reference
10.1108/02656710410561790
10.1108/02656710410561790 · External reference
10.1016/s0925-5273(03)00049-5
10.1016/s0925-5273(03)00049-5 · External reference
10.1108/02656710410561772
10.1108/02656710410561772 · External reference
10.1108/09604520410546851
10.1108/09604520410546851 · External reference
10.1016/0737-6782(92)90028-b
10.1016/0737-6782(92)90028-b · External reference
10.1287/mnsc.38.3.360
10.1287/mnsc.38.3.360 · External reference
10.1287/mksc.12.1.1
10.1287/mksc.12.1.1 · External reference
10.1108/02656710110401187
10.1108/02656710110401187 · External reference
10.1108/02652329510098873
10.1108/02652329510098873 · External reference
10.1080/0954412988370
10.1080/0954412988370 · External reference
10.1016/s0360-8352(02)00191-2
10.1016/s0360-8352(02)00191-2 · External reference
10.1016/s0360-8352(98)00178-8
10.1016/s0360-8352(98)00178-8 · External reference
10.1108/02656719810196351
10.1108/02656719810196351 · External reference
10.1108/08876040110381463
10.1108/08876040110381463 · External reference
10.1108/09604520010318290
10.1108/09604520010318290 · External reference
10.1108/09604529910304125
10.1108/09604529910304125 · External reference
10.1108/08858629810226636
10.1108/08858629810226636 · External reference
10.1108/eum0000000006094
10.1108/eum0000000006094 · External reference
10.1016/j.omega.2004.07.018
10.1016/j.omega.2004.07.018 · External reference
10.1016/s0377-2217(01)00072-8
10.1016/s0377-2217(01)00072-8 · External reference
10.1108/09604520010336687
10.1108/09604520010336687 · External reference
Unresolved reference
External reference
10.1108/09564239610129959
10.1108/09564239610129959 · External reference
10.1108/eum0000000006520
10.1108/eum0000000006520 · External reference
10.1016/0360-8352(95)00179-4
10.1016/0360-8352(95)00179-4 · External reference
10.1016/0305-0483(82)90061-5
10.1016/0305-0483(82)90061-5 · External reference
Unresolved reference
External reference
10.1007/s00170-005-0023-z
10.1007/s00170-005-0023-z · External reference
10.2307/1251929
10.2307/1251929 · External reference
10.1108/02652329610130136
10.1108/02652329610130136 · External reference
10.1016/s0377-2217(02)00178-9
10.1016/s0377-2217(02)00178-9 · External reference
