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References from Holistically integrated model and strategic objectives for service business. Local targets link to admitted publications; unresolved targets remain external evidence.
10.1108/01443579210009041
10.1108/01443579210009041 · External reference
10.1080/0264206042000275190
10.1080/0264206042000275190 · External reference
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10.1016/s0019-8501(03)00011-7
10.1016/s0019-8501(03)00011-7 · External reference
10.1080/0954412997442
10.1080/0954412997442 · External reference
10.1080/0954412988613
10.1080/0954412988613 · External reference
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10.1177/002224299205600103
10.1177/002224299205600103 · External reference
10.1177/002224299606000403
10.1177/002224299606000403 · External reference
10.1016/s0272-6963(01)00090-0
10.1016/s0272-6963(01)00090-0 · External reference
10.1080/0954412988659
10.1080/0954412988659 · External reference
10.1080/09544120050007823
10.1080/09544120050007823 · External reference
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10.1016/s0148-2963(02)00275-8
10.1016/s0148-2963(02)00275-8 · External reference
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Unresolved reference
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Unresolved reference
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Unresolved reference
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10.1108/sl.2001.26129cab.002
10.1108/sl.2001.26129cab.002 · External reference
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10.1002/dir.10051
10.1002/dir.10051 · External reference
10.1080/09544120100000012
10.1080/09544120100000012 · External reference
10.1080/0954412997587
10.1080/0954412997587 · External reference
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10.1016/s0969-6989(99)00008-9
10.1016/s0969-6989(99)00008-9 · External reference
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10.1177/002224299505900102
10.1177/002224299505900102 · External reference
10.1177/002224298504900403
10.1177/002224298504900403 · External reference
10.1038/sj.jors.2600731
10.1038/sj.jors.2600731 · External reference
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10.1016/s0022-4359(99)80094-3
10.1016/s0022-4359(99)80094-3 · External reference
10.1016/s0272-6963(98)00052-7
10.1016/s0272-6963(98)00052-7 · External reference
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10.1080/02642069800000037
10.1080/02642069800000037 · External reference
