Research graph
References from Measuring the academic library. Local targets link to admitted publications; unresolved targets remain external evidence.
Course recommendation as a construct in student evaluations: will students recommend your course?
2016 · External reference
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Hidden treasure on the road to xanadu: What connecting library service usage data to unique student IDs can reveal
10.1080/01930826.2016.1235899 · 2017 · External reference
Telling the story: qualitative approaches to measuring the performance of emerging library services
10.1108/14678040810869387 · 2008 · External reference
Narratives and stories that capture the library’s worth
10.1108/pmm-05-2015-0016 · 2015 · External reference
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Place matters: Undergraduate perceptions of the value of the library
10.1108/pmm-08-2015-0021 · 2015 · External reference
Approaches to impact evaluation in academic libraries
2017 · External reference
Academic library non/low use and undergraduate student achievement
10.1108/01435121111112871 · 2011 · External reference
Loans, logins, and lasting the course: Academic library use and student retention
10.1080/00048623.2010.10721478 · 2010 · External reference
How can we help?’ the contribution of university libraries to student retention
10.1080/00048623.2012.10722278 · 2012 · External reference
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2014 · External reference
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2014 · External reference
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The library as strategic investment: results of the Illinois return on investment study
2008 · External reference
A holistic examination of net promoter
10.1057/dbm.2008.4 · 2008 · External reference
Is the NPS a trustworthy performance measure?
10.1108/tqm-03-2011-0021 · 2014 · External reference
Total library assessment
10.1080/01930826.2015.1116335 · 2016 · External reference
Communicating library impact on retention: a framework for developing reciprocal value propositions
10.1080/01930826.2016.1243425 · 2017 · External reference
Space assessment as a venue for defining the academic library
10.1086/657446 · 2011 · External reference
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Assessing the impact of embedding online academic and information literacy resources into a first year business course
10.18438/b80c76 · 2015 · External reference
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The one number you need to grow
2003 · External reference
Perceptions of Canadian provosts on the institutional role of academic libraries
10.5860/crl.76.4.490 · 2015 · External reference
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Assessing ‘goodness’: a review of quality frameworks for Australian Academic Libraries
2017 · External reference
Library impact data project: Looking for the link between library usage and student attainment
10.5860/crl12-406 · 2013 · External reference
What is impact assessment and why is it important?
10.1108/14678040911005473 · 2009 · External reference
Beyond usage: measuring library outcomes and value
2011 · External reference
Building evidence of the value and impact of library and information services: methods, metrics and ROI
10.18438/b8vp59 · 2013 · External reference
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2010 · External reference
Beyond use statistics: recall, precision, and relevance in the assessment and management of academic libraries
10.1177/0961000615572174 · 2016 · External reference
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2000 · External reference
Measuring the quality, value and impact of academic libraries: the role of external standards
10.1108/14678041111149327 · 2011 · External reference