Research graph
References from Qualitative methods for engaging students in performance measurement. Local targets link to admitted publications; unresolved targets remain external evidence.
Digging deeper: developing our capability to understand our users
2015 · External reference
Library learning spaces: investigating libraries and investing in student feedback
10.1080/01930826.2015.1105556 · 2016 · External reference
Listening to students: customer journey mapping at Birmingham City University library and learning resources
10.1080/13614533.2013.800761 · 2013 · External reference
Unresolved reference
External reference
We said … we did!: a partnership approach to developing library and student support services
10.1080/13614533.2013.800766 · 2013 · External reference
Engaging students through user experience at the University of the Arts, London
2016 · External reference
First questions for designing higher education learning spaces
2006 · External reference
Unresolved reference
2009 · External reference
Unresolved reference
2002 · External reference
Unresolved reference
2006 · External reference
Academic libraries and social and learning space: a case study of Loughborough University Library, UK
10.1177/0961000608099895 · 2009 · External reference
Representation and student engagement in higher education: a reflection on the views and experiences of course representatives
10.1080/0309877x.2011.644775 · 2013 · External reference
Student as co-producer in a marketised higher education system: a case study of students’ experience of participation in curriculum design
10.1080/14703297.2013.796714 · 2013 · External reference
The value of student engagement for higher education quality assurance
10.1080/13538320500074915 · 2005 · External reference
Conversations with web site users: using focus groups to open discussion and improve user experience
10.1080/19322909.2016.1161572 · 2016 · External reference
Unresolved reference
External reference
Unresolved reference
2011 · External reference
Unresolved reference
2016 · External reference
Unresolved reference
2012 · External reference
Library services for the future: engaging with our customers to determine wants and needs
10.1108/01435121211279830 · 2012 · External reference
Stop over-thinking: basic tools for understanding stakeholder needs
2015 · External reference
Unresolved reference
2007 · External reference
Unresolved reference
2005 · External reference
Unresolved reference
2009 · External reference
Unresolved reference
2009 · External reference
Improving customer satisfaction: changes as a result of customer value discovery
10.18438/b86g73 · 2008 · External reference
The student as consumer: affordances and constraints in a transforming higher education environment
2010 · External reference
Having, being and higher education: the marketisation of the university and the transformation of the student into consumer
10.1080/13562510902898841 · 2009 · External reference
Unresolved reference
1997 · External reference
Unresolved reference
2008 · External reference
Embracing the student voice
2015 · External reference
Haven’t we seen it all before? Historical themes in student engagement
2013 · External reference
Unresolved reference
2006 · External reference
UXLibs: a new breed of conference
2015 · External reference
Uncovering complexity and detail: the UX proposition
2016 · External reference
Using ethnographic methods to study library use
2016 · External reference
Spaces for learning? Student diary mapping at Edge hill University
2014 · External reference
They do not buy it: exploring the extent to which entering first-year students view themselves as customers
10.1080/08841241.2014.969798 · 2015 · External reference
New column launch: the user experience
2010 · External reference
Unresolved reference
1990 · External reference
The library impact data project: hit, miss or maybe
2012 · External reference
Unresolved reference
2009 · External reference
What students do when they study in the library: using ethnographic methods to observe student behavior
2007 · External reference
Gathering user insight on a shoestring
2015 · External reference
Personalised boutique services: critical to academic library success?
10.1080/13614533.2012.753464 · 2013 · External reference
Student perceptions of themselves and ‘consumers’ of higher education
10.1080/01425692.2015.1113856 · 2017 · External reference
User involvement in the design of new library services; learning from the application of codesign on library service design projects
10.1016/b978-0-12-802105-7.00011-7 · 2016 · External reference
Unresolved reference
2010 · External reference
Unresolved reference
External reference
