Research graph
References from Providing digital reference services: a Namibian case study. Local targets link to admitted publications; unresolved targets remain external evidence.
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Chat reference
2002 · External reference
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2003 · External reference
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An analytical survey of chat reference services
10.1108/00907320110399547 · 2001 · External reference
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Digital reference training and assessment for service improvement
10.1108/00907320310486827 · 2003 · External reference
Evaluation of reference services: a review
10.1016/j.acalib.2007.01.013 · 2007 · External reference
Unresolved reference
1998 · External reference
Chat reference competencies: identification from a literature review and librarians interviews
10.1108/00907320710749137 · 2007 · External reference
Toward sustaining professional development: identifying essential competencies for chat reference service
10.1016/j.lisr.2008.02.009 · 2008 · External reference
Effective training for chat reference personnel: an exploratory study
10.1016/j.lisr.2009.04.004 · 2009 · External reference
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Readiness for digital reference service (DRS) in university libraries: a survey in Punjab, Pakistan
10.1108/lr-12-2012-0129 · 2013 · External reference
Library and information services (LIS) sector strategic assessment study: Namibia, Education and training sector improvement programme
2010 · External reference
Virtual reference services and instruction
2006 · External reference
Creating a digital reference agenda for academic libraries in Jamaica: an exploratory case study
2011 · External reference
Virtual reference services: defining the criteria and indicators to evaluate them
10.1108/02640471211204060 · 2012 · External reference
The current state of digital reference: validation of a general digital reference model through a survey of digital reference services
10.1016/s0306-4573(02)00085-7 · 2004 · External reference
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Dinosaur or dynamo? The future for the subject specialist reference librarian
10.1108/03074800110365499 · 2001 · External reference
Enhancing reference services through technology
2001 · External reference
If we change it – will they come?
10.1108/00907320610685292 · 2006 · External reference
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Evaluating reference services in the electronic age
2001 · External reference
Digital reference research: Fusing research and practice
2005 · External reference
