Research graph
References from The impact of service innovation on customer satisfaction and customer loyalty: a case in Vietnamese retail banks. Local targets link to admitted publications; unresolved targets remain external evidence.
10.11591/ijai.v11.i4.pp1579-1587
10.11591/ijai.v11.i4.pp1579-1587 · 2022 · External reference
10.3390/su131910758
10.3390/su131910758 · 2021 · External reference
10.19030/jabr.v29i4.7918
10.19030/jabr.v29i4.7918 · 2013 · External reference
10.36347/sjebm.2020.v07i01.004
10.36347/sjebm.2020.v07i01.004 · 2020 · External reference
Unresolved reference
2016 · External reference
10.1509/jmkg.68.4.172.42723
10.1509/jmkg.68.4.172.42723 · 2004 · External reference
10.1111/1540-5885.1850324
10.1111/1540-5885.1850324 · 2001 · External reference
10.1371/journal.pone.0282588
10.1371/journal.pone.0282588 · 2023 · External reference
10.1186/s13731-023-00287-y
10.1186/s13731-023-00287-y · 2023 · External reference
10.3390/info11030171
10.3390/info11030171 · 2020 · External reference
10.1023/a:1012543911149
10.1023/a:1012543911149 · 2002 · External reference
10.1108/ijqss-03-2021-0042
10.1108/ijqss-03-2021-0042 · 2022 · External reference
Unresolved reference
2003 · External reference
10.1108/jbim-06-2014-0125
10.1108/jbim-06-2014-0125 · 2016 · External reference
10.5465/amr.1995.9507312922
10.5465/amr.1995.9507312922 · 1995 · External reference
10.29226/tr1001.2019.122
10.29226/tr1001.2019.122 · 2019 · External reference
Unresolved reference
2010 · External reference
10.1080/15378020.2013.824263
10.1080/15378020.2013.824263 · 2013 · External reference
Unresolved reference
2012 · External reference
10.1016/j.sbspro.2013.10.528
10.1016/j.sbspro.2013.10.528 · 2013 · External reference
10.1177/002224299205600304
10.1177/002224299205600304 · 1992 · External reference
10.1287/mnsc.42.5.693
10.1287/mnsc.42.5.693 · 1996 · External reference
10.5539/ijbm.v7n7p141
10.5539/ijbm.v7n7p141 · 2012 · External reference
Unresolved reference
2010 · External reference
Unresolved reference
External reference
10.1016/j.ijinfomgt.2009.10.001
10.1016/j.ijinfomgt.2009.10.001 · 2010 · External reference
Unresolved reference
2014 · External reference
10.1016/j.respol.2003.07.004
10.1016/j.respol.2003.07.004 · 2004 · External reference
10.2991/icoi-17.2017.18
10.2991/icoi-17.2017.18 · External reference
Unresolved reference
2006 · External reference
10.2991/emle-18.2018.6
10.2991/emle-18.2018.6 · External reference
Unresolved reference
2020 · External reference
Unresolved reference
2017 · External reference
10.3846/16111699.2013.860614
10.3846/16111699.2013.860614 · 2016 · External reference
10.5755/j01.ee.32.1.25286
10.5755/j01.ee.32.1.25286 · 2021 · External reference
10.1177/2158244020919517
10.1177/2158244020919517 · 2020 · External reference
Unresolved reference
2008 · External reference
10.1108/09564239510091321
10.1108/09564239510091321 · 1995 · External reference
10.1057/crr.2015.29
10.1057/crr.2015.29 · 2016 · External reference
10.1108/02652321111107648
10.1108/02652321111107648 · 2011 · External reference
10.1108/ejim-07-2013-0074
10.1108/ejim-07-2013-0074 · 2015 · External reference
10.1509/jmkr.47.4.612
10.1509/jmkr.47.4.612 · 2010 · External reference
10.1509/jmkg.69.3.115.66364
10.1509/jmkg.69.3.115.66364 · 2005 · External reference
Unresolved reference
2006 · External reference
10.1108/09604520410513668
10.1108/09604520410513668 · 2004 · External reference
10.1108/fs-12-2018-0113
10.1108/fs-12-2018-0113 · 2019 · External reference
10.1142/s136391960000024x
10.1142/s136391960000024x · 2000 · External reference
Unresolved reference
External reference
10.2991/icoi-17.2017.57
10.2991/icoi-17.2017.57 · External reference
10.1108/02652320310498519
10.1108/02652320310498519 · 2003 · External reference
10.1108/09604520910971511
10.1108/09604520910971511 · 2009 · External reference
10.1177/0976747919870876
10.1177/0976747919870876 · 2019 · External reference
10.21744/irjmis.v9n3.2089
10.21744/irjmis.v9n3.2089 · 2022 · External reference
10.1108/13555851011062269
10.1108/13555851011062269 · 2010 · External reference
10.1177/0256090920120404
10.1177/0256090920120404 · 2012 · External reference
10.1108/ijbm-04-2014-0048
10.1108/ijbm-04-2014-0048 · 2015 · External reference
10.29036/jots.v12i22.257
10.29036/jots.v12i22.257 · 2021 · External reference
10.1287/serv.3.2.158
10.1287/serv.3.2.158 · 2011 · External reference
10.1177/1356766718819658
10.1177/1356766718819658 · 2019 · External reference
10.1509/jmkg.70.4.001
10.1509/jmkg.70.4.001 · 2006 · External reference
10.5171/2020.812374
10.5171/2020.812374 · 2020 · External reference
10.1108/ejim-09-2017-0117
10.1108/ejim-09-2017-0117 · 2018 · External reference
10.1007/978-3-030-46750-0_7
10.1007/978-3-030-46750-0_7 · 2020 · External reference
10.1108/jstp-11-2017-0222
10.1108/jstp-11-2017-0222 · 2018 · External reference
10.1108/10610420710834913
10.1108/10610420710834913 · 2007 · External reference
10.1108/09564239510096894
10.1108/09564239510096894 · 1995 · External reference
10.5465/amr.1978.4305755
10.5465/amr.1978.4305755 · 1978 · External reference
10.1108/ijbm-09-2015-0145
10.1108/ijbm-09-2015-0145 · 2017 · External reference
10.5897/ajbm.9000312
10.5897/ajbm.9000312 · 2010 · External reference
10.4108/eai.10-8-2022.2320833
10.4108/eai.10-8-2022.2320833 · External reference
Unresolved reference
2013 · External reference
10.13106/jafeb.2020.vol7.no8.395
10.13106/jafeb.2020.vol7.no8.395 · 2020 · External reference
10.1177/00222429990634s105
10.1177/00222429990634s105 · 1999 · External reference
10.31357/vjm.v1i1.3652
10.31357/vjm.v1i1.3652 · 2015 · External reference
10.1016/j.jretconser.2011.11.004
10.1016/j.jretconser.2011.11.004 · 2012 · External reference
10.1108/mip-09-2019-0489
10.1108/mip-09-2019-0489 · 2021 · External reference
10.22146/gamaijb.58783
10.22146/gamaijb.58783 · 2022 · External reference
10.1108/09564230310489231
10.1108/09564230310489231 · 2003 · External reference
10.3390/joitmc6040108
10.3390/joitmc6040108 · 2020 · External reference
Unresolved reference
External reference
10.19044/esj.2018.v14n28p173
10.19044/esj.2018.v14n28p173 · 2018 · External reference
Unresolved reference
1982 · External reference
Unresolved reference
2017 · External reference
10.29145/jmr.92.06
10.29145/jmr.92.06 · 2022 · External reference
10.1108/tqm-07-2020-0163
10.1108/tqm-07-2020-0163 · 2021 · External reference
10.1108/03090560310487158
10.1108/03090560310487158 · 2003 · External reference
10.1016/s0022-4359(01)00065-3
10.1016/s0022-4359(01)00065-3 · 2002 · External reference
10.19026/rjaset.5.4698
10.19026/rjaset.5.4698 · 2013 · External reference
10.1108/jiabr-10-2021-0288
10.1108/jiabr-10-2021-0288 · 2022 · External reference
10.1108/apjml-05-2013-0059
10.1108/apjml-05-2013-0059 · 2014 · External reference
10.51317/ecjbms.v2i1.148
10.51317/ecjbms.v2i1.148 · 2020 · External reference
Unresolved reference
2010 · External reference
Unresolved reference
2003 · External reference
10.1016/s0956-5221(00)00040-3
10.1016/s0956-5221(00)00040-3 · 2002 · External reference
10.1108/09604521211198119
10.1108/09604521211198119 · 2012 · External reference
10.1108/08876040310486285
10.1108/08876040310486285 · 2003 · External reference
10.1016/j.indmarman.2020.12.011
10.1016/j.indmarman.2020.12.011 · 2021 · External reference
10.5539/ijbm.v10n1p104
10.5539/ijbm.v10n1p104 · 2015 · External reference
10.1002/mar.20030
10.1002/mar.20030 · 2004 · External reference
10.26739/2573-5616-2018-3-2-10
10.26739/2573-5616-2018-3-2-10 · 2018 · External reference
10.3390/su11041041
10.3390/su11041041 · 2019 · External reference
10.1111/1467-8454.12305
10.1111/1467-8454.12305 · 2023 · External reference
10.1108/ijbm-06-2018-0142
10.1108/ijbm-06-2018-0142 · 2019 · External reference
10.1108/ccsm-08-2021-0155
10.1108/ccsm-08-2021-0155 · 2022 · External reference
10.18280/jesa.530609
10.18280/jesa.530609 · 2020 · External reference
10.1186/s13731-021-00151-x
10.1186/s13731-021-00151-x · 2021 · External reference
