References

Unresolved reference

External reference

Reasons patients leave their nearest healthcare service to attend Karen Park Clinic, Pretoria North

10.4102/phcfm.v5i1.559 · 2013 · External reference

Associations between waiting times, service times, and patient satisfaction in an endocrinology outpatient department: a time study and questionnaire survey

10.1177/0046958017739527 · 2017 · External reference

Unresolved reference

2011 · External reference

The psychology of the wait time experience—what clinics can do to manage the waiting experience for patients: a longitudinal, qualitative study

2019 · External reference

Reducing wait time from referral to first visit for community outpatient services may contribute to better health outcomes: a systematic review

10.1186/s12913-018-3669-6 · 2018 · External reference

Health systems performance assessment: debates, methods and empiricism Geneva

2003 · External reference

Reducing waiting time and raising outpatient satisfaction in a Chinese public tertiary general hospital-an interrupted time series study

10.1186/s12889-017-4667-z · 2017 · External reference

Unresolved reference

2013 · External reference

Relation of socio-economic status to the independent application of self-care in older persons of South Africa

10.1016/j.hsag.2015.02.007 · 2016 · External reference

Challenges of quality improvement in the healthcare of South Africa post-apartheid: A critical review

10.4102/curationis.v42i1.1901 · 2019 · External reference

Unresolved reference

External reference

Key issues in clinic functioning-a case study of two clinics

2007 · External reference

Unresolved reference

2015 · External reference

Patients’ perception and satisfaction with health care professionals at primary care facilities in Trinidad and Tobago

1999 · External reference

Unresolved reference

External reference

Quality of care offered to children attending primary health care clinics in Johannesburg

2010 · External reference

Unresolved reference

External reference

Improving wait times and patient satisfaction in primary care

10.1111/jhq.12004 · 2013 · External reference

Quality management: reduction of waiting time and efficiency enhancement in an ENT-university outpatients’ department

10.1186/1472-6963-9-21 · 2009 · External reference

Waiting time and assessment of patient satisfaction in a large reference emergency department: a prospective cohort study, France

10.1097/mej.0b013e32831016a6 · 2009 · External reference

Willing to wait?: the influence of patient wait time on satisfaction with primary care

10.1186/1472-6963-7-31 · 2007 · External reference

Patients’ satisfaction and wait times at Guelph General Hospital Emergency Department before and after implementation of a process improvement project

10.2310/8000.2012.110590 · 2012 · External reference

Health systems influence on the pathways of care for lung cancer in low- and middle-income countries: a scoping review

10.1186/s12992-020-00553-8 · 2020 · External reference

Scoping reviews: time for clarity in definition, methods, and reporting

10.1016/j.jclinepi.2014.03.013 · 2014 · External reference

Scoping studies: towards a methodological framework

10.1080/1364557032000119616 · 2005 · External reference

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10.7326/m18-0850 · 2018 · External reference

Unresolved reference

External reference

The effect of English-language restriction on systematic review-based meta-analyses: a systematic review of empirical studies

10.1017/s0266462312000086 · 2012 · External reference

Mapping evidence on factors contributing to maternal and child mortality in sub-Saharan Africa: a scoping review protocol

10.1371/journal.pone.0272335 · 2022 · External reference

Methods for the thematic synthesis of qualitative research in systematic reviews

10.1186/1471-2288-8-45 · 2008 · External reference

RESEARCH METHODS & REPORTING-Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement-David Moher and colleagues introduce PRISMA, an update of the QUOROM guidelines for reporting systematic reviews and meta-analyses

2009 · External reference

The role of triage to reduce waiting times in primary health care facilities in the North West province of South Africa

2018 · External reference

Impact of ’Ideal Clinic’ implementation on patient waiting time in primary healthcare clinics in KwaZulu-Natal Province, South Africa: A before-and-after evaluation

10.7196/samj.2018.v108i4.12583 · 2018 · External reference

Stumbling Blocks at the Clinic: Experiences of Seeking HIV Treatment and Care in South Africa

10.1007/s10461-017-1877-4 · 2018 · External reference

Assessing the impact of a waiting time survey on reducing waiting times in urban primary care clinics in Cape Town, South Africa

10.4081/jphia.2017.639 · 2017 · External reference

Perspectives on waiting times in an antenatal clinic: A case study in the Western Cape

2021 · External reference

Nurse managers’ views regarding patients’ long waiting time at community health centers in Gauteng Province, South Africa

10.33546/bnj.2096 · 2022 · External reference

Experiences of Fast Queue health care users in primary health care facilities in eThekwini district, South Africa

10.4102/curationis.v36i1.60 · 2013 · External reference

Prioritising the care of critically ill children: a pilot study using SCREEN reduces clinic waiting times

10.1136/bmjgh-2016-000036 · 2016 · External reference

SCREEN: A simple layperson administered screening algorithm in low resource international settings significantly reduces waiting time for critically ill children in primary healthcare clinics

10.1371/journal.pone.0183520 · 2017 · External reference

Estimating waiting times, patient flow, and waiting room occupancy density as part of tuberculosis infection prevention and control research in South African primary health care clinics

10.1371/journal.pgph.0000684 · 2022 · External reference