Research graph
References from What matters to you? An observational field study of patient and care provider expectations for health care relationships. Local targets link to admitted publications; unresolved targets remain external evidence.
Reinhardt lecture: The patient’s voice as signal.
10.1111/1475-6773.14078 · 2022 · External reference
Unmet expectations for care and the patient-physician relationship
2002 · External reference
A review of the evidence and recommendations on communication skills and the patient–provider relationship: A Rome Foundation working team report
10.1053/j.gastro.2021.07.037 · 2021 · External reference
Patient expectations and the paradigm shift of care in emergency medicine
10.4103/0974-2700.82199 · 2011 · External reference
Visit-specific expectations and patient-centered outcomes.
10.1001/archfami.9.10.1148 · 2000 · External reference
Entertaining accurate treatment expectations while suffering from chronic pain: An exploration of treatment expectations and the relationship with patient-provider communication
10.1186/s12913-018-3497-8 · 2018 · External reference
Coproduction of health care service
10.1136/bmjqs-2015-004315 · 2016 · External reference
The patient as a prosumer of healthcare: Insights from a bibliometric-interpretive review.
10.1108/jhom-11-2021-0401 · 2022 · External reference
When the customer is the patient: Lessons from healthcare research on patient satisfaction and service quality ratings.
2016 · External reference
Organizing care for patients with chronic illness revisited.
10.1111/1468-0009.12416 · 2019 · External reference
Unresolved reference
2019 · External reference
Whose experience is it anyway? Toward a constructive engagement of tensions in patient-centered health care.
10.1108/josm-04-2020-0095 · 2020 · External reference
Priorities and challenges for health leadership and workforce management globally: A rapid review.
10.1186/s12913-019-4080-7 · 2019 · External reference
From Triple to Quadruple Aim: Care of the patient requires care of the provider.
10.1370/afm.1713 · 2014 · External reference
Practices to foster physician presence and connection with patients in the clinical encounter
10.1001/jama.2019.19003 · 2020 · External reference
Prevalence and sources of patients’ unmet expectations for care
10.7326/0003-4819-125-9-199611010-00004 · 1996 · External reference
An exploratory study of a multi-expectation framework for services.
10.1108/08876040010340946 · 2000 · External reference
The Nature and Determinants of Customer Expectations of Service.
10.1177/0092070393211001 · 1993 · External reference
Beyond information: Exploring patients’ preferences
10.1001/jama.2009.984 · 2009 · External reference
Unresolved reference
2007 · External reference
How does communication heal? Pathways linking clinician-patient communication to health outcomes
10.1016/j.pec.2008.11.015 · 2009 · External reference
The how matters: How primary care provider communication with team relates to patients’ disease management.
2020 · External reference
Patient-provider therapeutic connections to improve health care: Conceptual development and systematic review of patient measures
10.1097/hmr.0000000000000339 · 2022 · External reference
Organizing care for patients with chronic illness.
10.2307/3350391 · 1996 · External reference
From assurance to coproduction: A century of improving the quality of health-care service.
10.1093/intqhc/mzab059 · 2021 · External reference
Relational job design and the motivation to make a prosocial difference
10.5465/amr.2007.24351328 · 2007 · External reference
Finding meaning in relationships: The impact of network ties and structure on the meaningfulness of work
10.5465/amr.2015.0242 · 2020 · External reference
Can patient–provider interpersonal interventions achieve the quadruple aim of healthcare? A systematic review
10.1007/s11606-019-05525-2 · 2020 · External reference
How clinician–patient communication contributes to health improvement: Modeling pathways from talk to outcome.
10.1016/j.pec.2013.05.004 · 2013 · External reference
The Expression of Emotion Through Nonverbal Behavior in Medical Visits.
10.1111/j.1525-1497.2006.00306.x · 2006 · External reference
Patient-centredness: A conceptual framework and review of the empirical literature.
10.1016/s0277-9536(00)00098-8 · 2000 · External reference
What “Patient-Centered” Should Mean: Confessions of an Extremist.
2009 · External reference
Why the Nation Needs a Policy Push on Patient-Centered Health Care.
10.1377/hlthaff.2009.0888 · 2010 · External reference
Patient-Centered Care and Outcomes.
10.1177/1077558712465774 · 2013 · External reference
Healthcare in a land called PeoplePower: nothing about me without me.
10.1046/j.1369-6513.2001.00145.x · 2001 · External reference
Unresolved reference
2016 · External reference
Encountering suffering in digital care: A qualitative study of providers’ experiences in telemental health care.
2023 · External reference
Towards a patient-centred approach in therapeutic patient education.
2023 · External reference
Predictors of patient satisfaction.
10.1016/s0277-9536(00)00164-7 · 2001 · External reference
A conceptual model of service quality and implications for future research.
10.1177/002224298504900403 · 1985 · External reference
The relative importance of service dimensions in a healthcare setting.
10.1108/09526860810841192 · 2008 · External reference
Assessing the influence of switching barier on patients’ expectations and tolerance zone.
2013 · External reference
A longitudinal study of the zone of tolerance.
10.1108/09604521311287641 · 2013 · External reference
Sample size determination in survey research
10.9734/jsrr/2020/v26i530263 · 2020 · External reference
Determining sample size for research activities
10.1177/001316447003000308 · 1970 · External reference
A power primer
10.1037/0033-2909.112.1.155 · 1992 · External reference
The conceptualization and measurement of therapeutic alliance: An empirical review.
10.1016/j.cpr.2008.04.002 · 2008 · External reference
Unresolved reference
2004 · External reference
Breaking narrative ground: Innovative methods for rigorously eliciting and assessing patient narratives.
10.1111/1475-6773.12503 · 2016 · External reference
What Words Convey: The potential for patient narratives to inform quality improvement.
10.1111/1468-0009.12374 · 2019 · External reference
The new frontier: Patients as sources of creative ideas for health care improvement.
2022 · External reference
Gender and Survey Participation: An event history analysis of the gender effects of survey participation in a probability-based multi-wave panel study with a sequential mixed-mode design
2022 · External reference
Understanding the gender gap in advanced practice nursing: a qualitative study.
2022 · External reference
Key ethical issues encountered in healthcare organizations: Perceptions of nurse executives.
10.1097/00005110-200206000-00009 · 2002 · External reference
Measuring patients’ trust in their primary care providers.
10.1177/1077558702059003004 · 2002 · External reference
Patients’ Experiences with hospital care in five countries.
10.1377/hlthaff.20.3.244 · 2001 · External reference
Unresolved reference
2015 · External reference
