Research graph
References from Measuring the relationship between museum attributes and visitors: An application of topic model on museum online reviews. Local targets link to admitted publications; unresolved targets remain external evidence.
A review of museum tourism research at home and abroad.
2012 · External reference
The cultural tourism potential of a fashion-related exhibition–the case of Alexander McQueen: Savage Beauty at the Victoria and Albert Museum
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Unresolved reference
2022 · External reference
Contemplating museums’ service failure: Extracting the service quality dimensions of museums from negative on-line reviews.
10.1016/j.tourman.2018.06.020 · 2018 · External reference
Can museums be all things to all people?: Missions, goals, and marketing’s role
2007 · External reference
Role of generativity on tourists’ experience expectation, motivation and visit intention in museums
2020 · External reference
Experience marketing at Polish museums and visitor attractions: The co-creation of visitor experiences, emotions and satisfaction.
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Understanding value creation and word-of-mouth behaviour at cultural events
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Bits versus brains in content analysis. Comparing the advantages and disadvantages of manual and automated methods for content analysis.
10.1515/commun-2013-0025 · 2013 · External reference
How the attributes of a museum experience influence electronic word-of-mouth valence: an analysis of online museum reviews.
2018 · External reference
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The Contribution of Online Reviews for Quality Evaluation of Cultural Tourism Offers: The Experience of Italian Museums.
10.3390/su132313340 · 2021 · External reference
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2009 · External reference
Comparison between holistic museum visitors and utilitarian museum visitors
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Unresolved reference
2013 · External reference
eWOM persuasiveness: do eWOM platforms and product type matter?
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Unresolved reference
1999 · External reference
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TripAdvisor reviews of London museums: A new approach to understanding visitors.
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What to do after visiting a museum? From post-consumption evaluation to intensification and online content generation
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Retaining the visitor, enhancing the experience: identifying attributes of choice in repeat museum visitation
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eWOM credibility on social networking sites: A framework
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Emotions and visitors’ satisfaction at a museum
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The heritage tourist: an understanding of the visitor experience at heritage attractions
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An examination of the role of service quality and perceived value in visitor attraction experience
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Tourist attractiveness: measuring residents’ perception of tourists
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Exploring the discrepancies in perceived destination images from residents’ and tourists’ perspectives: A revised importance–performance analysis approach.
10.1080/10941665.2017.1374294 · 2017 · External reference
Importance–performance analysis of the Taipei Fine Arts Museum’s services.
10.1080/09647770902857513 · 2009 · External reference
The physical environment in museums and its effects on visitors’ satisfaction.
10.1016/j.buildenv.2005.04.004 · 2006 · External reference
Unresolved reference
2020 · External reference
Museum atmospherics: The role of the exhibition environment in the visitor experience.
10.1080/10645578.2013.827023 · 2013 · External reference
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10.4018/978-1-7998-9656-2.ch003 · 2022 · External reference
Role of internal and external museum environment in increasing visitors’ cognitive/affective/healthy experiences and loyalty.
10.3390/ijerph16224537 · 2019 · External reference
The role of ambiances and aesthetics on millennials’ museum visiting behavior.
10.1108/aam-04-2017-0006 · 2018 · External reference
Beyond learning: Exploring visitors’ perceptions of the value and benefits of museum experiences
10.1111/j.2151-6952.2008.tb00293.x · 2008 · External reference
An empirical study of the effects of service quality, visitor satisfaction, and emotions on behavioral intentions of visitors to the museums of Macau
10.1080/1528008x.2015.966298 · 2015 · External reference
Consumer satisfaction and post-purchase intentions: An exploratory study of museum visitors.
2004 · External reference
Satisfaction measurement of small tourism sector (museum): Samoa.
10.1080/10941660701243331 · 2007 · External reference
A study on customer satisfaction towards ambiance, service and food quality in Kentucky Fried Chicken (KFC), Petaling Jaya.
10.47405/mjssh.v5i4.390 · 2020 · External reference
Key factors maximizing art museum visitors’ satisfaction, commitment, and post-purchase intentions
10.1080/10941665.2017.1345771 · 2017 · External reference
Evaluating museum visitor experiences based on user-generated travel photos
10.1080/10548408.2017.1363684 · 2018 · External reference
Self-identification with a heritage tourism site, visitors’ engagement and destination loyalty: the mediating effects of overall satisfaction
10.1080/02642069.2018.1564284 · 2019 · External reference
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Electronic word-of-mouth in hospitality and tourism management.
10.1016/j.tourman.2007.05.011 · 2008 · External reference
What information do citizens want? Evidence from one million information requests in Mexico.
10.1016/j.worlddev.2018.04.016 · 2018 · External reference
The voice of drug consumers: online textual review analysis using structural topic model
10.3390/ijerph17103648 · 2020 · External reference
Stable matching-based selection in evolutionary multiobjective optimization
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2018 · External reference
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Structural equation modeling with the SIMPLIS command language.
1994 · External reference
Exploring the nonlinear impact of critical incidents on customers’ general evaluation of hospitality services
10.1016/j.ijhm.2017.07.011 · 2017 · External reference
Textual analysis as a method of identifying museum attributes perceived by tourists: An exploratory analysis of Thyssen-Bornemisza national museum in Spain.
2020 · External reference
The role of the museumscape on positive word of mouth: examining Italian museums.
2020 · External reference
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2019 · External reference
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1994 · External reference
Assessment of reliability in functional imaging studies
10.1002/jmri.10277 · 2003 · External reference
Unresolved reference
2012 · External reference
Innovative or not? The effects of consumer perceived value on purchase intentions for the palace museum’s cultural and creative products.
10.3390/su13042412 · 2021 · External reference
Museum tourism 2.0: experiences and satisfaction with shopping at the national gallery in London.
10.3390/su11247108 · 2019 · External reference
The Impacts of Perceived Crowding, and Atmospherics on Visitor Satisfaction at Cultural Heritage Sites: A Comparison of Turkish and British Visitors to Topkapi Palace
2018 · External reference
Engaging visitors in cultural and recreational experience at museums.
10.1080/13032917.2018.1484378 · 2018 · External reference
The mediating role of visitor satisfaction in the relationship between museum experience and word of mouth: evidence from Italy.
2020 · External reference