Abstract
ABSTRACT
Background and Aims
Electronic Health (EHR) systems are increasingly used to improve healthcare delivery; however, their effectiveness and implementation challenges vary across settings. This study assessed the effectiveness and challenges of EHR use among healthcare providers in the Bosomtwe District, Ghana.
Methods
A cross‐sectional study was conducted among 135 healthcare providers selected using simple random sampling. Data were collected using a structured questionnaire and analysed using Stata 16. Descriptive statistics and chi‐square tests were performed.
Results
Most respondents (94.07%) reported that the EHR system was easy to use, and 85.93% agreed or strongly agreed that it improved quality of care. Overall satisfaction was high (89.63%). However, 45.19% reported monthly system shutdowns, and 53.66% resorted to paper records during downtimes. A significant association was found between profession and perceived system complexity (
χ
2
= 9.87,
p
= 0.020).
Conclusion
EHR systems are perceived as effective in improving healthcare delivery; however, technical and infrastructural challenges limit optimal use.