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You-il (Chris) Park, Linda Woo, Sung Gyun Mun, Kwanglim Seo
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Go moderate! How hotels’ cancellation policies affect their financial performance
10.1177/13548166221128450 · 2023
Forecasting hotel demand uncertainty using time series Bayesian VAR models
10.1177/1354816618801741 · 2019
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The search for the best deal: how hotel cancellation policies affect the search and booking decisions of deal-seeking customers
10.1016/j.ijhm.2010.03.010 · 2011
Balancing short-term gains and long-term success in lodging: the role of customer satisfaction and price in hotel profitability model
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Can uncertainty increase investments in the hospitality industry? Understanding overbuilding and overcapacity
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Thrilled to Have “Bagged a Bargain” or “Bitter” and “Very Frustrating”? Exploring consumer attitudes to value and deals in tourism
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Uncertainty in decision-making: a review of the international business literature
10.1080/23311975.2019.1650692 · doi-reference
Self-selection and non-response biases in customers’ hotel ratings–a comparison of online and offline ratings
10.1080/13683500.2019.1599828 · doi-reference
The impact of service improvisation competence on customer satisfaction: evidence from the hospitality industry
10.1111/poms.12969 · doi-reference
Forecasting uncertain hotel room demand
10.1016/s0020-0255(00)00082-7 · doi-reference
Re-evaluating prospect theory: a causal mediation approach to reference point, loss aversion, and diminishing sensitivity
10.1016/j.jhtm.2025.01.008 · doi-reference
Importance of F&B operation in luxury hotels: the case of Asia versus the US
10.1108/ijchm-06-2020-0546 · doi-reference
How important is F&B operation in the hotel industry? Empirical evidence in the US market
10.1016/j.tourman.2019.03.010 · doi-reference
Strategic target customers of food and beverage offerings in full-service hotels: outside-hotel customers
10.1016/j.ijhm.2022.103159 · doi-reference
Explanations of the endowment effect: an integrative review
10.1016/j.tics.2015.04.004 · doi-reference
A framework for integrated risk management in international business
10.1057/palgrave.jibs.8490270 · doi-reference
Thrilled to Have “Bagged a Bargain” or “Bitter” and “Very Frustrating”? Exploring consumer attitudes to value and deals in tourism
10.1177/0047287518790403 · doi-reference
Free add-on services and perceived value in competitive environments: Evidence from online hotel reviews
10.1016/j.ijhm.2020.102611 · doi-reference
An assessment of prospect theory in tourism decision-making research
10.1177/00472875231171673 · doi-reference
10.1142/9789814417358_0007
10.1142/9789814417358_0007 · doi-reference
Service quality, emotional satisfaction, and behavioural intentions: a study in the hotel industry
10.1108/09604520910955320 · doi-reference
The role of loyalty programs in boosting hotel guest loyalty: Impact of switching barriers
10.1016/j.ijhm.2019.102328 · doi-reference
Prospect theory: an analysis of decision under risk
10.2307/1914185 · doi-reference
Assessing brand performance consistency from consumer-generated media: the US hotel industry
10.1108/ijchm-12-2021-1516 · doi-reference
Enhancing business performance of hotels: The role of innovation and customer orientation
10.1016/j.ijhm.2012.10.005 · doi-reference
Modelling the cancellation behaviour of hotel guests
10.1108/ijchm-08-2017-0509 · doi-reference
Identifying uncertainties for industrial service delivery: a systems approach
10.1080/00207543.2013.794316 · doi-reference
Balancing short-term gains and long-term success in lodging: the role of customer satisfaction and price in hotel profitability model
10.1177/13548166231199156 · doi-reference
The search for the best deal: how hotel cancellation policies affect the search and booking decisions of deal-seeking customers
10.1016/j.ijhm.2010.03.010 · doi-reference
Influence of Uncertain Demand on Product Variety: Evidence from the International Tourist Hotel Industry in Taiwan
10.5367/te.2011.0089 · doi-reference
The causality examination between demand uncertainty and hotel failure: a case study of international tourist hotels in Taiwan
10.1016/j.ijhm.2011.12.011 · doi-reference
The influence of uncertain demand on hotel capacity
10.1016/j.ijhm.2012.11.008 · doi-reference
Looking at prospect theory
10.1002/smj.885 · doi-reference
The exhaustion of the herding effect in peer-to-peer accommodation
10.1177/1354816620946537 · doi-reference
Why are flexible booking policies priced negatively?
10.1016/j.tourman.2018.02.008 · doi-reference
Demand uncertainty and cost behavior
10.2308/accr-50661 · doi-reference
Some tests of specification for panel data: Monte Carlo evidence and an application to employment equations
10.2307/2297968 · doi-reference
Forecasting hotel demand uncertainty using time series Bayesian VAR models
10.1177/1354816618801741 · doi-reference
Go moderate! How hotels’ cancellation policies affect their financial performance
10.1177/13548166221128450 · doi-reference