Abstract
Purpose
This paper discusses the importance of effectively engaging people in sharing information and managing its implementation across organisations as a key part of successful change initiatives.
Design/methodology/approach
Consideration why information is important to an organisation and how people and space contribute to its current and future effective management.
Findings
How flexibility of working practices and the creative management of physical and virtual space empowers and enables change in innovating new working practices.
Research limitations/implications
How creative thinking contributes to flexibility and streamlining of established practices to achieve effective information management. There is no “final answer” – it is an ongoing iterative process which depends on people engagement for continued success.
Practical implications
Within a working environment of ongoing change, it is important that the value of engaging people in organisational change is embedded as a key part of assuring continuing successful outcomes.
Social implications
The methods of engaging people in successful change need to be carefully considered to maximise overall outcomes reflecting a “hearts and mind” perspective. Approaches used are often individual to different groups within wider communities. All contribute to achieving effective change outcomes across a whole organisation.
Originality/value
Today’s information age is ever changing. People are an organisations best asset. An effective information management system enables a flexible, agile and response to access data, develop information and progress knowledge to build ongoing sustainability.