Abstract
In this article we analyze the BSS of the city of Medellin - Colombia called “EnCicla”. The objective is to know the overall behavior of the system to be able to identify the most used hours, the most used stations and the types of behavior that occur. Data on the operation of the system has been collected, with which processing and analysis has been carried out categorized by location and time slots. With the data collected and the statistical analysis performed identified the critical stations within the system, the patterns of behavior of each of them, the peak hours, the maximum, minimum and variability of occupancy on average; which generates the challenge to model, simulate and improve the functioning of the system, as well as evaluating operating policies and its implementation.