Transforming Universities Through Learning Analytics

Universities face pressure to modernize while staying accountable to students, funders, and society. This chapter examines how learning analytics functions as a strategic capability that drives institutional transformation and sustainable innovation when embedded within an AI enabled enterprise architecture. A sequential exploratory mixed methods design combined interviews with eighteen senior higher education leaders and a structured survey of three hundred and forty four respondents across multiple universities. Findings show that analytics capability strongly predicts transformation, and that transformation acts as a substantial partial mediator between analytics capability and sustainability outcomes. The chapter proposes an integrated six layer framework linking strategy, governance, analytics, AI, transformation, and sustainability outcomes, offering university leaders and policy makers a grounded roadmap for responsible analytics adoption and institutional change.