Abstract
Natural Language Processing (NLP) is a revolutionary discipline that resides at the crossroads of computer science and linguistics, with its primary emphasis on the interaction between computers and human language. With roots in artificial intelligence, NLP seeks to equip machines with the ability to comprehend, interpret, and respond to natural language, enabling more intuitive and meaningful communication between humans and computers. This multidisciplinary domain leverages advanced algorithms and models to tackle a range of linguistic challenges, from language translation and sentiment analysis to speech recognition. Recent breakthroughs, particularly in deep learning and neural networks, have propelled NLP to new heights, with applications spanning diverse sectors such as healthcare, finance, and education. As NLP continues to advance, its potential impact on enhancing human-machine interaction and information processing is increasingly evident, promising a future where technology seamlessly integrates with our natural modes of communication. The significance of Natural Language Processing (NLP) in research lies in its capacity to revolutionize human-computer interaction. NLP empowers machines to understand and generate human language, enabling advancements in sentiment analysis, language translation, and conversational AI. This transformative capability has profound implications across various industries, including healthcare, finance, and education. NLP research not only enhances the efficiency of information retrieval and processing but also holds the key to developing more intuitive and user-friendly technologies. As the frontier of NLP research expands, its potential to bridge the communication gap between humans and machines continues to shape the future of technology and information access. VIKOR functions as a multi-criteria decision-making technique that determines the best option by comparing it to the ideal option. The ranking procedure comprises determining distances concerning the optimal solution. VIKOR uses linear normalization to get the best possible outcomes. This technique was first presented by Opricovic in 1998 and was intended to optimize multi-attribute complex systems. Its main focus is on ranking lists that allow for flexibility in the strategy weight interval and incorporate compromise alternatives to obtain desired results. Alternative taken as Open AI GPT-4, Google BERT, Microsoft Azure Text Analytics, IBM Watson Natural Language Understanding, spaCy, NLTK (Natural Language Toolkit), Amazon Comprehend. Evaluation Parameter taken as Sentiment Analysis (F1 Score), NER Performance, Language Support, Processing Speed (Response Time) (ms), Translation Accuracy (BLEU Score), Data Privacy. The result it is seen that Amazon Comprehend is got the first rank where as is the IBM Watson Natural Language Understanding is having the lowest rank.