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Lee-Ann Pietersen | ORCID 0009-0006-7852-7963 | ResearchHub

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Lee-Ann Pietersen

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Lee-Ann Pietersen

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Stellenbosch University ORCID

1

Publications

0

Citations

0

H-index

0

Recent H-index

3

Reads

0

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Public works are drawn from admitted ResearchHub scholarly records.

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1 of 1 listed works

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A conceptual governance framework for managing robotic process automation implementation challenges in insurance claims handling

South African journal of information management · 2026 · journal-article

0 citations · 3 reads

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Publications: 1
Citations: 0
H-index: 0
Recent H-index: 0
Reads: 3

H-index follows the standard Hirsch definition: the largest h for which h publications each have at least h citations. Recent H-index applies the same calculation to the five most recent complete calendar years (2021-2025); the current year is excluded while incomplete.

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SStellenbosch UniversityAffiliation

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ORCID: 0009-0006-7852-7963

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