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References from Research in hospitality human resource management and organizational behaviour. Local targets link to admitted publications; unresolved targets remain external evidence.
Sexual-Harassment Policies in the Workplace
10.1177/001088049603700527 · 1996 · External reference
Human Resource Management in the Bulgarian hotel industry
10.1016/0278-4319(95)00020-d · 1995 · External reference
Tourism Skilled Labor
10.1016/0160-7383(91)90050-l · 1991 · External reference
10.1177/001088048102200313
10.1177/001088048102200313 · External reference
Empowering service workers at Harvester Restaurants
10.1108/00483489510147565 · 1995 · External reference
Trade Unions in the hotel and catering industry
10.1108/01425459310031831 · 1993 · External reference
Gender and Labour Flexibility in Hotel and Catering
10.1080/02642069000000085 · 1990 · External reference
Localised competition and organizational failure in the Manhattan hotel industry 1898–1990
10.2307/2393473 · 1992 · External reference
Introducing educational innovation in hospitality studies
10.1016/0278-4319(87)90022-3 · 1987 · External reference
Managing hotels in Ireland
10.1016/0278-4319(89)90073-x · 1989 · External reference
Unresolved reference
1995 · External reference
Unskilled work and the hospitality industry
10.1016/s0278-4319(96)00023-0 · 1996 · External reference
Exploring the relationship between heterogeneity and generic management trends in hospitality organizations
10.1016/0278-4319(95)00004-v · 1995 · External reference
Using marketing tools to improve employee relations
10.1177/001088049303400609 · 1993 · External reference
Employment tests
10.1177/001088049503600614 · 1995 · External reference
Reducing turnover in the hospitality industry
10.1016/0278-4319(92)90035-t · 1992 · External reference
Hospitality managers’ communication practices
10.1016/0278-4319(92)90005-g · 1992 · External reference
Women in hospitality management
10.1016/0278-4319(94)90032-9 · 1994 · External reference
Managerial Job Stress in the Hotel Industry
10.1016/0278-4319(91)90006-4 · 1991 · External reference
Communication in fast food organizations
10.1177/109634808801200305 · 1988 · External reference
Innovation and entrepreneurship – a rationale for their inclusion in hospitality management courses and an overview of how they are taught in a cohesive course to undergraduates
1995 · External reference
Recruitment and retention of African–American managers
10.1177/001088049703800115 · 1997 · External reference
Managing workforce diversity
1988 · External reference
Training in the US lodging industry
10.1177/001088049403500511 · 1994 · External reference
The nature of managerial work in the hospitality industry
10.1016/0278-4319(90)90039-z · 1990 · External reference
Demographic profile and curriculum expectations of first year hospitality degree students
1996 · External reference
Management of operative staff in a labour-scarce economy
10.1177/103841119403200104 · 1994 · External reference
Enhancing productivity
1996 · External reference
Unresolved reference
External reference
The Selection of Quality Operative Staff in the Hotel Sector
10.1108/09596119310026251 · 1993 · External reference
Lessons in staff development
10.1177/001088049603700607 · 1996 · External reference
The Conduct of Management and the Management of Conduct
10.1111/j.1467-6486.1996.tb00802.x · 1996 · External reference
The revolution in domestic hotel management contracts
10.1177/001088049303400105 · 1993 · External reference
Workplace induced stress among operational staff in the hotel industry
10.1016/s0278-4319(96)00053-9 · 1997 · External reference
Restaurant Managers
10.1177/001088048402500117 · 1984 · External reference
European hospitality and tourism education
10.1016/s0278-4319(96)00039-4 · 1996 · External reference
Human resources as a strategic partner in multiunit-restaurants
10.1177/001088049503600316 · 1995 · External reference
Unresolved reference
1988 · External reference
Unresolved reference
1977 · External reference
Theatricality in Food Service Work
10.1016/0278-4319(91)90059-q · 1991 · External reference
Students’ work experiences, perceptions and attitudes towards careers in hospitality and tourism
10.1016/0278-4319(94)90057-4 · 1994 · External reference
The successful manager and psychological androgyny
10.1016/0278-4319(94)90024-8 · 1994 · External reference
UK Hospitality Managers Past and Present
10.1080/02642069700000006 · 1997 · External reference
Managing international career moves in international hotel companies
1994 · External reference
Unresolved reference
1996 · External reference
Unresolved reference
1959 · External reference
The future of hospitality education
10.1177/001088049103200220 · 1991 · External reference
Hotel management
10.1080/02642068600000023 · 1986 · External reference
Hotel managers’ careers and their impact on hotels in Britain
10.1016/0278-4319(87)90046-6 · 1987 · External reference
Core and peripheral employees in hotel operations
10.1108/00483488910133341 · 1989 · External reference
Managers in hospitality
1991 · External reference
What do managers do? a critical review of the evidence
10.1111/j.1467-6486.1986.tb00936.x · 1986 · External reference
What are unit managers supposed to do? a contingent methodology for investigating managerial role requirements
10.1016/0278-4319(86)90046-0 · 1986 · External reference
The Manager’s work in context
10.1108/eb055577 · 1987 · External reference
An investigation of the relationship between organizational structure, managerial role expectation and managers’ work activities
10.1111/j.1467-6486.1996.tb00170.x · 1996 · External reference
Smiling, Deferring and Flirting
10.1177/0730888493020004003 · 1993 · External reference
Unresolved reference
1993 · External reference
Excluded women
10.1080/02642069000000035 · 1990 · External reference
Employment policies and practices in the lodging industry
10.1016/0278-4319(90)90016-q · 1990 · External reference
Unresolved reference
External reference
Employment of the disabled in the hotel and catering industry
10.1016/0278-4319(91)90060-u · 1991 · External reference
Institutions, Intergroup Competition and the Evolution of Hotel Populations around Niagara Falls
10.2307/2393870 · 1996 · External reference
Shattering the myths of the part- time worker
10.1177/001088049503600526 · 1995 · External reference
Hotel shop stewards – a critical factor in the development of industrial relations in hotels?
10.1016/0278-4319(89)90076-5 · 1989 · External reference
A comparative analysis of the job opportunities offered to hotel and catering graduates
10.1108/eum0000000000784 · 1990 · External reference
Towards an understanding of labour turnover?
10.1080/02642068100000002 · 1981 · External reference
Productivity and the new service paradigm, or ‘servicity’ and the ‘neo-service paradigm’?
1996 · External reference
Unresolved reference
1991 · External reference
Personnel management in hotels – some empirical observations
10.1016/0278-4319(87)90023-5 · 1987 · External reference
Personnel Management in Hotels – an update
10.1002/(sici)1099-1603(199712)3:4<321::aid-pth109>3.0.co;2-b · 1997 · External reference
Newcomer socialization
10.1177/001088049403500613 · 1994 · External reference
Overeducation, underemployment and job satisfaction
10.1016/0278-4319(94)90073-6 · 1994 · External reference
The snowball effect
10.1037/0021-9010.71.1.50 · 1986 · External reference
Dimensionality of the Job Diagnostic Survey among Distinct subgroups of seasonl hotel workers
10.1177/109634809501900204 · 1995 · External reference
Hiring hospitality faculty
10.1177/001088049503600425 · 1995 · External reference
Unresolved reference
1993 · External reference
The teaching of industrial and other sociologies in higher education
10.1016/0278-4319(92)90021-m · 1992 · External reference
10.1177/001088048002100316
10.1177/001088048002100316 · External reference
Predictors of expatriate hotel manager satisfaction in Asian Pacific countries
10.1016/s0278-4319(96)00038-2 · 1996 · External reference
Reengineering the food-service industry – Is it rightsizing?
10.1177/001088049503600616 · 1995 · External reference
Minimum wages – strait-jacket or framework for the hospitality industry into the 1990s?
10.1016/0278-4319(89)90017-0 · 1989 · External reference
Minimum wages and the labour market – recent and contemporary issues in the British Hotel industry
10.1108/01425459210007532 · 1992 · External reference
Some age-related issues in hotel and catering management
1995 · External reference
Unresolved reference
1995 · External reference
Youth pay in catering and retailing
10.1108/00483489310047630 · 1993 · External reference
Modifying restaurant culture
1991 · External reference
Tipping
10.1177/109634809602000102 · 1996 · External reference
McDonaldization
10.1016/0278-4319(94)90031-0 · 1994 · External reference
Grey labour for fast food?
10.1016/0278-4319(91)90004-2 · 1991 · External reference
Child-care programs that make sense
10.1177/001088049303400111 · 1993 · External reference
Unresolved reference
1984 · External reference
The workplace culture of a licensed restaurant, Theory
10.1177/0263276486003001004 · 1986 · External reference
Towards a better understanding of the value systems of food service managers and hospitality students
10.1016/0278-4319(90)90006-j · 1990 · External reference
Responsibilities of the hospitality educator
10.1016/0278-4319(91)90042-g · 1991 · External reference
Unresolved reference
1973 · External reference
Job satisfaction and its relationship to demographics and turnover of hotel workers in Hong Kong
10.1016/0278-4319(86)90035-6 · 1986 · External reference
10.1016/0278-4319(95)00025-8 · 1995 · Admitted local publication
Unresolved reference
1995 · External reference
Unresolved reference
1968 · External reference
Theory in Hospitality Management
10.1016/0278-4319(82)90002-0 · 1982 · External reference
Human resource management in hotels
10.1016/0261-5177(95)00068-y · 1995 · External reference
Unresolved reference
1991 · External reference
A conceptual framework of the hotel general manager’s job
10.1177/109634809301600304 · 1993 · External reference
Career paths in American luxury hotels
10.1108/09596119410070495 · 1994 · External reference
“Colorful Stories” or historical Insight? A review of the auto/biographies of Charles Forte, Conrad Hilton, J.W. Marriott and Kemmons Wilson
10.1177/109634809702100112 · 1997 · External reference
Rediscovering vocational education
10.1016/s0278-4319(96)00035-7 · 1996 · External reference
An analysis of the effect of the fringe benefit of ferings on the turnover of hourly house keeping workers in the hotel industry
10.1016/0278-4319(93)90049-f · 1993 · External reference
Unresolved reference
1933 · External reference
Unresolved reference
1991 · External reference
Job satisfaction
1990 · External reference
A causal model examining the effects of age discrimination on employee psychological reactions and subsequent turnover intentions
10.1016/0278-4319(91)90057-o · 1991 · External reference
Strategic planning and business performance in the quoted UK hotel sector
10.1016/s0278-4319(96)00034-5 · 1996 · External reference
National vs industry cultures
10.1016/s0278-4319(97)00001-7 · 1997 · External reference
10.1177/002795018913000106
10.1177/002795018913000106 · External reference
Poor personnel practices in the hotel and catering industry
1994 · External reference
Equal opportunities in the hospitality industry
10.1016/0278-4319(93)90005-t · 1993 · External reference
Hotels and group identity
10.1016/0261-5177(84)90057-8 · 1984 · External reference
The labour retention strategies of UK hotel managers
10.1080/02642069000000063 · 1990 · External reference
Unresolved reference
External reference
Unresolved reference
External reference
The multi-cultural management of international hotel groups
10.1016/s0278-4319(97)00002-9 · 1997 · External reference
Career stress responses among hospitality employees
10.1016/s0160-7383(96)00032-1 · 1997 · External reference
Career development of hotel managers in Hong Kong
10.1016/0278-4319(89)90018-2 · 1989 · External reference
Trends in hotel management contracts
10.1177/001088049603700521 · 1996 · External reference
Unresolved reference
1981 · External reference
The model employment termination act
10.1177/001088049303400610 · 1993 · External reference
Between bureaucracy and hospitality – some organizational characteristics of hotels
10.1111/j.1467-6486.1978.tb00925.x · 1978 · External reference
Between Service and Servility
1980 · External reference
Work activities of hotel managers in Northern Ireland
10.1016/0278-4319(89)90072-8 · 1989 · External reference
Hotel management contracts.Some recent trends in relation to dispute resolutions in Australia
10.1016/0278-4319(94)90035-3 · 1994 · External reference
Interviewing job applicants – how to get beyond first impressions
10.1177/001088049503600613 · 1995 · External reference
Subjectivity and the Labour Process
10.1177/0950017096102005 · 1996 · External reference
Understanding attitudes towards graduates
10.1016/0278-4319(94)90023-x · 1994 · External reference
Empowerment in the Hospitality Industry
10.1177/109634809401700306 · 1994 · External reference
10.1177/001088049203300123
10.1177/001088049203300123 · External reference
Studies of managerial jobs and behaviour
10.1111/j.1467-6486.1989.tb00713.x · 1989 · External reference
Graduate hospitality students’ attitudes and values toward work and lifestyle factors
10.1016/0278-4319(94)90038-8 · 1994 · External reference
Unresolved reference
External reference
Training effectiveness
10.1177/001088049503600615 · 1990 · External reference
Organizational climate and burnout
10.1177/001088049303400110 · 1993 · External reference
The Smile Factory
1991 · External reference
Managing employee turnover
10.1177/001088048302300406 · 1983 · External reference
In search of HRM. Beyond the rhetoric and reality distinction or the case of the dog that didn’t bark
10.1108/00483489510091756 · 1995 · External reference
Implementing cultural change through human resource management
10.1108/09596119610111712 · 1996 · External reference
An identification of the subject areas and research techniques used in five hospitality-related journals
10.1016/0278-4319(92)90008-j · 1992 · External reference
When workers and customers meet
1946 · External reference
Unresolved reference
1948 · External reference
Supervisory hotel employee perceptions of management careers and professional development requirements
10.1016/0278-4319(92)90051-v · 1992 · External reference
Unresolved reference
1992 · External reference
Status and Hotel and Catering Work
10.1177/109634809301600302 · 1993 · External reference
Hotel Culture and Social Control
10.1016/0160-7383(94)90005-1 · 1994 · External reference
More alike than different
10.1177/001088048903000219 · 1989 · External reference
Surfacing culture
10.1016/0278-4319(91)90016-b · 1992 · External reference
Gender Discrimination and Sexual Harassment as experienced by hospitality-industry managers
10.1177/001088049403500101 · 1994 · External reference
R for turnover
10.1177/001088048903000119 · 1989 · External reference
Employment and labour costs in the hospitality industry
1988 · External reference
A personality profile of the hotel manager
10.1016/0278-4319(89)90031-5 · 1989 · External reference
Power relationships and empowerment within hotels
10.1108/01425459310031813 · 1993 · External reference
Creating a good first day on the job – allaying newcomers’ anxiety with positive messages
10.1177/001088049603700605 · 1996 · External reference
