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Emanuele Meier, Magali Dubosson, Emmanuel Fragnière
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10.1108/jsm-05-2017-0156 · doi-reference
An expanded servicescape perspective
10.1108/09564231111155088 · doi-reference
How the COVID-19 pandemic may change the world of retailing
10.1016/j.jretai.2020.04.002 · doi-reference
A protection motivation theory of fear appeals and attitude Change1
10.1080/00223980.1975.9915803 · doi-reference
Competing during a pandemic? Retailers' ups and downs during the COVID-19 outbreak
10.1016/j.jbusres.2020.05.036 · doi-reference
Pandemic panic? Results of a 14-month longitudinal study on fear of COVID-19
10.1016/j.jad.2022.11.008 · doi-reference
Managing fear during pandemics: risks and opportunities
10.1177/17456916231178720 · doi-reference
Understanding perceived retail crowding: a critical review and research agenda
10.1016/j.jretconser.2013.06.002 · doi-reference
The basic emotional impact of environments
10.2466/pms.1974.38.1.283 · doi-reference
Perceived retail crowding and shopping satisfaction: what modifies this relationship?
10.1207/s15327663jcp0901_3 · doi-reference
Risk as feelings
10.1037/0033-2909.127.2.267 · doi-reference
The social servicescape: a multidimensional operationalization
10.1177/1096348018767948 · doi-reference
Evaluating a servicescape: the effect of cognition and emotion
10.1016/j.ijhm.2003.01.001 · doi-reference
Beyond valence: toward a model of emotion-specific influences on judgement and choice
10.1080/026999300402763 · doi-reference
Measuring COVID-19 as traumatic stress: initial psychometrics and validation
10.1080/15325024.2020.1790160 · doi-reference
Public space or safe space – remarks during the COVID-19 pandemic
10.37705/techtrans/e2020020 · doi-reference
Perceived control and the effects of crowding and consumer choice on the service experience
10.1086/209250 · doi-reference
Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives
10.1080/10705519909540118 · doi-reference
Consumer vulnerability
10.1002/jcpy.1161 · doi-reference
Living with terrorism or withdrawing in terror: perceived control and consumer avoidance
10.1002/cb.1511 · doi-reference
Servicescape and loyalty intentions: an empirical investigation
10.1108/03090560810852995 · doi-reference
Self-Focused and other-focused health concerns as predictors of the uptake of Corona contact tracing apps: empirical study
10.2196/29268 · doi-reference
Crowding in the time of COVID: effects on rapport and shopping satisfaction
10.1016/j.jretconser.2021.102760 · doi-reference
Empirical testing of a model of online store atmospherics and shopper responses
10.1002/mar.10064 · doi-reference
Differentiation by design: the importance of design in retailer repositioning and differentiation
10.1108/09590559910258571 · doi-reference
Store atmosphere and purchasing behavior
10.1016/0022-4359(94)90037-x · doi-reference
“What if we get sick?”: spanish adaptation and validation of the fear of illness and virus evaluation scale in a non-clinical sample exposed to the COVID-19 pandemic
10.3389/fpsyg.2021.590283 · doi-reference
An enlargement of the notion of consumer vulnerability
10.1177/0276146708316049 · doi-reference