Abstract
No public abstract is available from the verified source records.
Open public full textRights: UNKNOWN · https://www.elsevier.com/tdm/userlicense/1.0/ · Source: journal-auto-sync:external:CROSSREF_ISSN
Alexandeer E Ellinger, Patricia J Daugherty, Craig M Gustin
Abstract
Rights: UNKNOWN · https://www.elsevier.com/tdm/userlicense/1.0/ · Source: journal-auto-sync:external:CROSSREF_ISSN
Authors
Institutions
No ROR-resolved institution is linked to this work yet.
Provenance
crossref
Confidence 100%
unpaywall
Confidence 95%
datacite
Confidence 0%
No local reference links have been materialized yet.
No local citing links have been materialized yet.
Unresolved referenced work
1992
Improving the logistics/marketing/sales interface
1991
Adding value by distribution
1992
Unresolved referenced work
1989
Unresolved referenced work
1991
The service factory
1989
Logistics performance: definition and measurement
10.1108/09600039410055981 · 1994
Unresolved referenced work
1994
Managing channel relationships
1990
The firm as a value-added system: integrating logistics, operations and purchasing
10.1108/09600039510089695 · 1995
Just-in-time exchange relationships in industrial markets
10.2307/1251633 · 1988
Toward valid measures of public sector productivity: performance measures in urban transit
10.1287/mnsc.28.4.379 · 1986
Unresolved referenced work
1993
A re-examination of the integrated distribution concept
1984
Integrated logistics: The perceptions and the future
1991
The effects of information availability on logistics integration
1995
Quality and logistics: A framework for strategic integration
10.1108/eb014703 · 1988
Disintegration and re-integration: logistics of the 21st Century
10.1108/09574099310804948 · 1993
An appraisal of the integrated physical distribution management concept
10.1108/eb014439 · 1978
Creating logistics customer value
1992
An empirical study of inter-organizational functional integration and total costs
1994
Measuring customer service in distribution
10.1108/eum0000000000415 · 1992
Managing channel relations in the 21st Century
1993
Physical distribution service: a fundamental marketing concept
10.1007/bf02726354 · 1989
Characteristics of partnership success: partnership attributes, communication behavior and conflict resolution techniques
10.1002/smj.4250150205 · 1994
Selling the process, not just the product
1991
Selling the process, not just the product
1991
Selling the process, not just the product
1991
Gaining competitive advantage through customer satisfaction
10.1016/0263-2373(91)90085-5 · 1991
A conceptual model of service quality and its implications for further research
10.2307/1251430 · 1985
The customer service concept
1981
Improved customer service: measuring the payoff
10.1108/eb039463 · 1992
Unresolved referenced work
1995
The physical distribution concept as a philosophy of business
10.1108/eb014665 · 1987
Accomplishing marketing channel change: paths and pitfalls
10.1016/0263-2373(93)90018-d · 1993
No additional external references are available.