Abstract
Abstract
An after-action review (AAR) assesses a project or process by comparing actual outcomes with intended outcomes and using the differences to inform new work. Though common in other industries and organization types, the library literature has little discussion of AARs. The AAR, however, can serve as an effective way to create a structured, positive feedback loop for library projects, particularly when combined with focus group discussion techniques. AARs can be useful for assessment of projects that are performed by cross-department or cross-functional teams. When used at specific milestones and at the conclusion of a project, project leaders and participants can anticipate and rely upon a built-in feedback inflection point that can shape next steps or subsequent projects. This helps support positive interactions, boosts morale, and allows for reflection throughout a project.