Employee Green Practices, Organizational Support, and Sustainable Performance in Chinese Hotels: A Structural Equation Modeling Approach

Sustainability has become a strategic imperative for the hotel industry, particularly in emerging economies where environmental pressures and labor intensity intersect. This study investigates how employee green practices influence sustainable performance in Chinese hotels, examining the mediating role of perceived organizational support for sustainability (POSS) and the moderating effect of environmental training intensity. Using survey data collected from 402 hotel employees across four major tourist regions in China, the study applies Partial Least Squares Structural Equation Modeling (PLS-SEM). Results indicate that employee green practices have a significant positive effect on environmental, social, and economic performance. POSS partially mediates these relationships, while environmental training intensity strengthens the impact of employee green practices on sustainable performance outcomes. The study contributes empirical evidence from a non-Western context and offers actionable implications for hotel managers seeking to align human resource practices with sustainability objectives.